USER FEEDBACK AND INVOLVEMENT Sample Clauses

USER FEEDBACK AND INVOLVEMENT. CAT will operate a procedure for representations and complaints about the service in accordance with Citizens Advice guidelines and shall take all reasonable steps to bring this to the attention of the users of CAT. CAT undertakes an annual client satisfaction survey. From 2017 the National Association of Citizens Advice Bureaux will be implementing an external quarterly survey of clients. CAT will consult both clients and potential clients about service provision and opening hours. CAT will encourage users to take up appropriate training opportunities within CAT. The Trustee Board are to be constituted in such a way as to encourage representation from as wide a range of local people and relevant organisations as possible.
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USER FEEDBACK AND INVOLVEMENT a) The Bureau will operate a procedure for representations and complaints about the service in accordance with NACAB guidelines and shall take all reasonable steps to bring this to the attention of the users of the Bureau.
Sample 1
USER FEEDBACK AND INVOLVEMENT a) Litfest will operate a procedure for representations and complaints about the service.
Sample 1
USER FEEDBACK AND INVOLVEMENT. [ ] will consult with users and obtain feedback in a variety of ways. [ ] will operate a comprehensive complaints/ grievance procedure within the service.
Sample 1
USER FEEDBACK AND INVOLVEMENT. The CVS consults with users and obtains feedback in a variety of ways. The CVS will target specific user groups in the District to identify their needs and ensure their needs are met. The CVS will continue to operate a comprehensive complaints/grievance procedure within the service.
Sample 1
USER FEEDBACK AND INVOLVEMENT. The Bureau will operate a procedure for representations and complaints about the service in accordance with Citizens Advice guidelines and shall take all reasonable steps to bring this to the attention of the users of the Bureau. The Bureau will undertake an annual client satisfaction survey. The Bureau will consult both clients and potential clients about service provision and opening hours. The Bureau will encourage users to take up appropriate training opportunities within the Bureau. The Trustee Board are to be constituted in such a way as to encourage representation from as wide a range of local people and relevant organisations as possible. CAB Tendring will also maintain records on both the nature and volume of Tendring District Council issues that residents bring to them. This information will be used by Tendring District Council to  evaluate the impact of CAB’s activities for the benefit of Tendring residents and  improve residents satisfaction in the Council’s services
Sample 1

Related to USER FEEDBACK AND INVOLVEMENT

  • Customer Feedback The contractor is expected to establish and maintain professional communication between its employees and customers. The primary objective of this communication is customer satisfaction. Customer satisfaction is the most significant external indicator of the success and effectiveness of all services provided and can be measured through customer complaints and surveys. Performance management drives the contractor to be customer focused through initially and internally addressing customer complaints and investigating the issues and/or problems but the customer always has the option to communicate complaints to the PM, as opposed to the contractor. Customer feedback may also be obtained either from the results of formal customer satisfaction surveys or from random customer complaints. Any customer complaints will be investigated by the PM using the Quality Assurance Monitoring Form – Customer Complaint Investigation, identified in Attachment A4.

  • Allowable Customizations The Student is permitted to alter or add files to customize the assigned Computer to her/his own working style (i.e., background screens and images, display settings).

  • Feedback You have no obligation to provide us with ideas, suggestions, or proposals (“Feedback”). However, if you submit Feedback to us, then you grant us a non-exclusive, worldwide, royalty-free license that is sub-licensable and trans- ferable, to make, use, sell, have made, offer to sell, import, reproduce, publicly display, distribute, modify, or publicly perform the Feedback in any manner without any obligation, royalty, or restriction based on intellectual property rights or otherwise.

  • Access, Use, Monitoring and Inspection Site shall provide original or copies (as the case may be) of all Study Data to Quintiles and Sponsor for Sponsor’s use. Site shall afford Sponsor and Quintiles and their representatives and designees reasonable access to Site’s facilities and to Medical Records and Study Data so as to permit Sponsor and Quintiles and their representatives and designees to monitor the Study. 1.3.3.

  • TECHNICAL SUPPORT AND MAINTENANCE If technical support and maintenance is a part of the Goods that Contractor provides under the Contract, Contractor will use commercially reasonable efforts to respond to the Department in a reasonable time when the Department makes technical support or maintenance requests regarding the Goods.

  • Procurement of Recovered Materials (1) In the performance of this contract, the Contractor shall make maximum use of products containing recovered materials that are EPA-designated items unless the product cannot be acquired

  • Feedback and Complaints 34.1. The primary responsibility for receiving feedback and investigating complaints promptly and thoroughly in respect of the Services shall rest with the Contractor. The Contractor shall have procedures in place, which are acceptable to the ESFA, to gather and act upon feedback and complaints from Learners and/or their representatives and employers and the wider community.

  • Using Student feedback in Educator Evaluation ESE will provide model contract language, direction and guidance on using student feedback in Educator Evaluation by June 30, 2013. Upon receiving this model contract language, direction and guidance, the parties agree to bargain with respect to this matter.

  • Technical Support Services 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").

  • Research Use Reporting To assure adherence to NIH GDS Policy, the PI agrees to provide annual Progress Updates as part of the annual Project Renewal or Project Close-out processes, prior to the expiration of the one (1) year data access period. The PI who is seeking Renewal or Close-out of a project agree to complete the appropriate online forms and provide specific information such as how the data have been used, including publications or presentations that resulted from the use of the requested dataset(s), a summary of any plans for future research use (if the PI is seeking renewal), any violations of the terms of access described within this Agreement and the implemented remediation, and information on any downstream intellectual property generated from the data. The PI also may include general comments regarding suggestions for improving the data access process in general. Information provided in the progress updates helps NIH evaluate program activities and may be considered by the NIH GDS governance committees as part of NIH’s effort to provide ongoing stewardship of data sharing activities subject to the NIH GDS Policy.

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