Client Satisfaction Survey. Client Satisfaction Surveys will be undertaken by Panel users throughout the Term and used as part of the monitoring mechanism for the performance of the Service Provider. Client satisfaction will be an integral part of the Annual Assessment of performance of the Service Provider by the Panel Contract Manager with input from Agency Contract Managers and Client Personnel. Agency Contract Managers will oversee the completion of Client Satisfaction Surveys. Results of the Client Satisfaction Surveys in respect of a Contract Year will be used to assess the Service Provider’s compliance with the KPIs.
Client Satisfaction Survey. At least once, on an annual basis, the CONTRACTOR will conduct a Client Satisfaction Survey, and administer it to program participants and provide a summary of the results to the BHSD so that feedback and input can be incorporated as appropriate for ongoing quality improvement efforts. Exhibit (FY20) A5 July 1, 2019 – June 30, 2020 CONTRACTOR Name Seneca Family of Agencies Site Number U-875 Program Name Family and Children Adoptive Assistance Program Wraparound Program Location Address 000 X. 0xx Xxxxxx, Xxx Xxxx, XX 00000 Contact Person Xxxx Xxxxxxx (000) 000-0000 COUNTY Contact Xxxxx Nation (000) 000-0000
Client Satisfaction Survey. A client satisfaction survey shall be requested from each client receiving services at the CRP. A report prepared by the CRP and based on the client responses received shall be submitted to VR Central Office annually no later than February 1. The Director of CRPs will provide guidance on survey report submission, no later than December 31 of each year. All surveys must include, at a minimum, the five questions outlined in the Client Satisfaction Survey Template.
Client Satisfaction Survey. At least once, on an annual basis, the CONTRACTOR shall conduct a Client Satisfaction Survey, administer it to program participants, and provide a summary of the results to the BHSD so that feedback and input can be incorporated as appropriate for ongoing quality improvement efforts. EXHIBIT (FY2023) B – Summary, Adult/Older Adxxx Xxxxxxxn's Short-Doyle/MHSA AGENCY NAME: SUBDIVISION: Adult Cost Center 4341 FY2023 July 1, 2022 - June 30, 2020 Xity of San Jose, Therapeutic Art & Wellness Center SUBMISSION DATE: 3/24/22 MAXIMUM FINANCIAL OBLIGATION TOTAL FEDERAL MEDI-CAL AMOUNT* $ - COUNTY GENERAL FUND / REALIGNMENT $ 309,000 STATE EPSDT REVENUE $ - MHSA $ - OTHER $ 121,641 $ 430,641 AGENCY TOTAL MAXIMUM FINANCIAL OBLIGATION TOTAL FEDERAL MEDI-CAL AMOUNT* $ - COUNTY GENERAL FUND / REALIGNMENT $ 309,000 STATE EPSDT REVENUE $ - MHSA $ - OTHER $ 121,641 $ 430,641 MAXIMUM FINANCIAL OBLIGATION $ 309,000 FY2023 Agreement:: Establish MFO (Maximum Financial Obligation) XXXXXXXXX FOR SHORT-DOYLE AND MENTAL HEALTH SERVICES ACT (MHSA) ADULT AND OLDER ADULT SERVICES BETWEEN THE CXXXXX OF SANTA CLARA AXX XITY OF SAN JOSE FOR FISCAL YEAR 2023 EXHIBIT (FY2023) B1 - ESTIMATED BUDGET REPORTING UNIT GROUPING: 1600 - Adult Day Socialization FISCAL YEAR: FY2023 July 1, 2022 - June 30, 2023 Submission Date AGENCY NAMX: Xity of San Jose, Therapeutic Art & Wellness Center SUBDIVISION: Adult PROGRAM NAME: CGF, Therapeutic Art & Wellness Center (Drop-In Program) 3/24/22 MODE/ SERVICE RATE REALIGNMENT/ TOTAL REPORTING SERVICE FUNCTION PROGRAM UNITS OF PER MEDI-CAL EPSDT COUNTY OTHER PROGRAM UNIT FUNCTION NAME NAME SERVICE UNIT FFP REVENUE CONTRIBUTION REVENUE COSTS U-629 60 Cost Reimbursement Support Services 60:78 Medi-Cal/ FFP, County Match, EPSDT CGF, Therapeutic Art & Wellness - $ - $ - $ - $ - $ - $ - Other/County Center (Drop-In Program) - $ - $ 309,000 $ 121,641 $ 430,641 Total - $ - $ - $ 309,000 $ 121,641 $ 430,641 TOTAL ESTIMATE - $ - $ - $ 309,000 $ 121,641 $ 430,641 MFO (Maximum Financial Obligation) TOTAL FEDERAL MEDI-CAL AMOUNT (FFP)* $ - COUNTY GENERAL FUND / REALIGNMENT $ 309,000 STATE EPSDT REVENUE $ - MHSA REVENUE $ - OTHER $ 121,641 $ 430,641 Cost Center 4341 Level of Care: Prevention + Early Intervention (PEI) Program Type: AOA Wellness Center N/X Xxxxxxxx by Xxxxx Xxxxxx XXXXXXXXX FOR SHORT-DOYLE AND MENTAL HEALTH SERVICES ACT (MHSA) ADULT AND OLDER ADULT SERVICES BETWEEN THE CXXXXX OF SANTA CLARA AXX XITY OF SAN JOSE FOR FISCAL YEAR 2023 Exhibit (FY2023) B1/Page ...
Client Satisfaction Survey. 12.2.1. The Organisation will conduct a client satisfaction survey at least once during the Service Period and provide information on the key results of the survey in its next Progress Report following the conduct of the survey.
Client Satisfaction Survey. At least once, on an annual basis, the CONTRACTOR shall conduct a Client Satisfaction Survey, administer it to program participants, and provide a summary of the results to the BHSD and the SSA so that feedback and input can be incorporated as appropriate for ongoing quality improvement efforts.
Client Satisfaction Survey. At least once, on an annual basis, the CONTRACTOR shall conduct a Client Satisfaction Survey, administer it to program participants, and provide a summary of the results to the BHSD so that feedback and input can be incorporated as appropriate for ongoing quality improvement efforts. DocuSign Envelope ID: 026E3214-3E9C-49D2-A998-983422F41A19 EXHIBIT (FY22) A3 July 1, 2021 - June 30, 2022 CONTRACTOR Uplift Family Services Reporting Unit U-632 and U-1009 Program Name Family and Children Intensive Outpatient Services Program Address U-632:251 Xxxxxxxxx Xxxxxx, Xxxxxxxx, XX 00000 U-1009: 000 X. Xxxx Road, San Jose, CA 95112 Program Contact Person Xxxxxxxx Xxxxx (000) 000-0000 BHSD Program Monitor Xxxxx Xxxxxxxx (000) 000-0000
Client Satisfaction Survey. At least once, on an annual basis, the CONTRACTOR shall conduct a Client Satisfaction Survey, administer it to program participants, and provide a summary of the results to the BHSD so that feedback and input can be incorporated as appropriate for ongoing quality improvement efforts. DocuSign Envelope ID: 026E3214-3E9C-49D2-A998-983422F41A19 EXHIBIT (FY22) A4 July 1, 2021 - June 30, 2022 CONTRACTOR Uplift Family Services Reporting Unit U-242 Program Name Family and Children (F&C) Outpatient Services Program Address 000 Xxxxxxxxx Xxx., Campbell, CA 95008 Program Contact Person Xxxxxxxx Xxxxx (000) 000-0000 BHSD Program Monitor Xxxxx Xxxxxxxx (000) 000-0000
Client Satisfaction Survey. At least once, on an annual basis, the CONTRACTOR shall conduct a Client Satisfaction Survey, and administer it to program participants and provide a summary of the results to the BHSD so that feedback and input can be incorporated as appropriate for ongoing quality improvement efforts. EXHIBIT (FY21) A2 July 1, 2020 – June 30, 2021 CONTRACTOR Xxxx Xxxxx Youth Center Reporting Unit U-TBD Program Name Family and Children (F&C) Short-Term Residential Therapeutic Program (STRTP) Program Address 0000 Xxxxxxxx Xxxxxx, Oakland, CA 94602 Program Contact Person Mar Xxxxx (000) 000-0000 BHSD Program Monitor Xxxxx Nation (000) 000-0000
Client Satisfaction Survey. At least once, on an annual basis, the CONTRACTOR will conduct a Client Satisfaction Survey, and administer it to program participants and provide a summary of the results to the BHSD so that feedback and input can be incorporated as appropriate for ongoing quality improvement efforts. EXHIBIT (FY20) A6 July 1, 2019 - June 30, 2020 CONTRACTOR Name Seneca Family of Agencies Reporting Unit U-317 and U-472 Program Name Family and Children (F&C) Outpatient Services Program Location Address (U-317) 000 X. 0xx Xx., Xxx Xxxx, XX 00000 (U-472) 000 X. 0xx Xx., Xxxxxx X & X, Xxx Xxxx, XX 00000 Program Contact Person Xxxxx Xxxxxx (000) 000-0000 COUNTY Contact Person Xxxxx Xxxxxxxx (000) 000-0000
