Advanced Customer Support definition
Advanced Customer Support is a managed service available for purchase on a subscription basis. Advanced Customer Support is provided by Oracle for a fee to assist customers in their use of the Services or specific components of the Cloud Service.
Advanced Customer Support or “ACS” means a subscription offering that provides You with hands- on product guidance, configuration, support, and ongoing optimization for the Cloud Services.
Examples of Advanced Customer Support in a sentence
All support requests to be logged via the Advanced Customer Support portal, referencing any associated Incident or Problem ticket.