Agreed Service Time definition

Agreed Service Time means the period during which the Supplier ensures the Services are Available to the Customer;
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Agreed Service Time means twenty-four (24) hours per day and seven (7) days a week during which the Fing Cloud API is to be available; and - “Unavailability” means (∑ unplanned outages x 100%) ÷ (Agreed Service Time – Planned Outage)
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Agreed Service Time or “AST” means the availability of the Platform, which shall be twenty-four (24) hours a day, seven (7) days a week, and three-hundred and sixty-five (365) days a year excluding Scheduled Maintenance, Emergency Maintenance outages, and any issues outside of BrightStarr’s control;
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Examples of Agreed Service Time in a sentence

  • Agreed Service Time (AST) Product Solution The amount of time agreed where the Customer can expect the service to be fit for use.

  • Service Availability is measured over a calendar month period against the Agreed Service Time (AST).

  • Calculation of availability is based on the following calculation: Agreed Service Time (AST), and the downtime (DT), according to the formula.

  • Agreed Service Time can be customized based on time zones, recognized holidays, business need, etc.

  • The Availability of an IT Service is often calculated from Agreed Service Time and Downtime.

  • Availability is usually calculated as a percentage, usually based on Agreed Service Time (AST) and downtime.

  • AST stands for Agreed Service Time, the period during the Platform is supposed to be available and DT stands for downtime: Availability = Our calculated availability percentage over any calendar quarter is made available to you on request.

  • Term Definition Agreed Service Time The total agreed time that a service will be readily available for use.

  • If an Error message is received by the Supplier after the Agreed Service Time is closed, the calculation of Response Time starts when the next Contracted Service Time opens.

  • Availability will be calculated as Agreed Service Time minus Unplanned Downtime divided by Agreed Service Time times 100 (to express it as a percentage) Agreed Service Time is Total Time less Planned Downtime (see definitions below) OIT must provide planned maintenance times for subject service and dependent systems for exclusion from the availability and degraded service calculations The technical description of availability (what components are measured/monitored) is maintained by the SLMB.


More Definitions of Agreed Service Time

Agreed Service Time means the period during which the Supplier ensures the
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Related to Agreed Service Time

  • agreed services means scheduled international air services on the route(s) specified in the Annex to this Agreement for the transport of passengers, baggage, cargo and mail;

  • Cloud Service means any distinct, subscription-based, hosted, supported and operated on-demand solution provided by SAP under an Order Form.

  • Service Period has the meaning given to it in Framework Schedule 4 (Template Order Form and Template Call Off Terms) as refined by a Contracting Body in a Call Off Agreement between that Contracting Body and the Supplier;

  • Transition Date means the date on which this contract comes into effect for all purposes. Schedule 1 (Contract Particulars)

  • Transition Services means a coordinated set of activities for a child with a disability that:

  • Benchmark Transition Start Date means, in the case of a Benchmark Transition Event, the earlier of (a) the applicable Benchmark Replacement Date and (b) if such Benchmark Transition Event is a public statement or publication of information of a prospective event, the 90th day prior to the expected date of such event as of such public statement or publication of information (or if the expected date of such prospective event is fewer than 90 days after such statement or publication, the date of such statement or publication).

  • Company Service means the Company's email, Internet, security management services provided to End Users for the purposes of conducting Company's internal business.

  • Transition Period means the period beginning with the Registration Date and ending as of the earlier of: (i) the date of the first annual meeting of stockholders of the Company at which directors are to be elected that occurs after the close of the third calendar year following the calendar year in which the Registration Date occurs; and (ii) the expiration of the “reliance period” under Treasury Regulation Section 1.162-27(f)(2).

  • Interim Period has the meaning specified in Section 6.1.

  • Cloud Services means SAP’s then-current cloud services offered under and described in detail in the applicable SAP PartnerEdge Model.

  • Service & Term XOOM Energy Ohio, LLC (“XOOM” or “Company”) agrees to act as your exclusive natural gas supplier and will provide competitive retail natural gas service to you. The Term of this Agreement will begin on the next available meter read date after processing of the request by XOOM and your gas utility, and will continue for the Contract Term as set forth in the accompanying Contract Summary, which is incorporated into this Agreement. Acceptance into the Program:These terms and conditions are subject to your acceptance into the program by both XOOM and your local utility. You will be promptly notified if you are not accepted into the program. Switching fees may apply to you under your local utility’s tariff if you are accepted into the program by both XOOM and your local utility.