Agreed Service Time definition

Agreed Service Time means the period during which the Supplier ensures the Services are Available to the Customer;
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Agreed Service Time means twenty-four (24) hours per day and seven (7) days a week during which the Fing Cloud API is to be available; and - “Unavailability” means (∑ unplanned outages x 100%) ÷ (Agreed Service Time – Planned Outage)
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Agreed Service Time means the period during which the Supplier ensures the
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Examples of Agreed Service Time in a sentence

  • Agreed Service Time This Service shall be available 24 hours per day, 365 days per year (366 days in a leap year).

  • Service Availability is measured over a calendar month period against the Agreed Service Time (AST).

  • If an Error message is received by the Supplier after the Agreed Service Time is closed, the calculation of Response Time starts when the next Contracted Service Time opens.

  • The Availability of an IT Service is often calculated from Agreed Service Time and Downtime.

  • It is expressed as a percentage of the Agreed Service Time, during the “Measurement Window” (i.e., a calendar month), for a specific System.

  • The Agreement describes the price of the Agreed Service Level and error correction outside of the Agreed Service Time.

  • Agreed Service Time (AST) Product Solution The amount of time agreed where the Customer can expect the service to be fit for use.

  • Component Availability %age = {(Agreed Service Time for the component– Down Time of the component)/ (Agreed Service time for the component)*(100%) 9 Cloud Security layer Availability 99.75% Critical 99.25% – 99.749% - Rs. 100 as penalty per day 98.75% - 99.25% - Rs 200 as penalty per day Subsequently, every 0.5% drop in SLA criteria - Rs 500 as penalty pe day.

  • Availability is usually calculated as a percentage, usually based on Agreed Service Time (AST) and downtime.

  • Systems Utilized by the State of Oregon for Infrastructure and Platform Services have a measured system availability of 99.95% Exceeds Expectations: ≥ 99.99% Satisfactory: 99.95% ≤ < 99.99% Unsatisfactory: <99.95% Y = (Agreed Service Time (in minutes) – Amount of recorded downtime (in minutes) ) / Agreed Service Time (in minutes) Agreed Service Time is defined as total minutes within review period minus scheduled maintenance.


More Definitions of Agreed Service Time

Agreed Service Time or “AST” means the availability of the Platform, which shall be twenty-four (24) hours a day, seven (7) days a week, and three-hundred and sixty-five (365) days a year excluding Scheduled Maintenance, Emergency Maintenance outages, and any issues outside of BrightStarr’s control;
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Related to Agreed Service Time

  • agreed services means scheduled international air services on the route(s) specified in the Annex to this Agreement for the transport of passengers, baggage, cargo and mail;

  • Cloud Service means any distinct, subscription-based, hosted, supported and operated on-demand solution provided by SAP under an Order Form.

  • Service Period has the meaning given to it in Framework Schedule 4 (Template Order Form and Template Call Off Terms) as refined by a Contracting Body in a Call Off Agreement between that Contracting Body and the Supplier;

  • Transition Date means the date on which this contract comes into effect for all purposes.

  • Cloud Service Provider or CSP means a company or organization that offers some component of cloud computing – typically Infrastructure as a Service (IaaS), Software as a Service (SaaS) or Platform as a Service (PaaS) – to other businesses, organizations or individuals.

  • Transition Services means a coordinated set of activities for a child with a disability that:

  • Acceptance Time has the meaning set forth in Section 2.1(a).

  • Verizon means Verizon Communications Inc., a Delaware corporation.

  • Benchmark Transition Start Date means, in the case of a Benchmark Transition Event, the earlier of (a) the applicable Benchmark Replacement Date and (b) if such Benchmark Transition Event is a public statement or publication of information of a prospective event, the 90th day prior to the expected date of such event as of such public statement or publication of information (or if the expected date of such prospective event is fewer than 90 days after such statement or publication, the date of such statement or publication).

  • Rise time means the difference in time between the 10 per cent and 90 per cent response of the final reading (t90 – t10).

  • Company Service Provider means an employee, individual consultant, individual independent contractor, individual self-employed contractor, leased or temporary employee or director of the Company or any of its Subsidiaries.

  • Company Service means the Company's email, Internet, security management services provided to End Users for the purposes of conducting Company's internal business.

  • Consulting Period has the meaning assigned thereto in Section 14(f) hereof.

  • Information Service Provider A provider of Information Service. Information Service Provider includes, but is not limited to, Internet Service Providers (ISPs).

  • Transition Period means the period beginning with the Registration Date and ending as of the earlier of: (i) the date of the first annual meeting of stockholders of the Company at which directors are to be elected that occurs after the close of the third calendar year following the calendar year in which the Registration Date occurs; and (ii) the expiration of the “reliance period” under Treasury Regulation Section 1.162-27(f)(2).

  • Information Service Traffic Traffic delivered to or from an Information Service Provider for the provision of Information Service. ISP-Bound Traffic is a subset of Information Service Traffic. Inside Wire or Inside Wiring: Wiring within the customer Premises that extends to the Demarcation Point of CenturyLink’s outside plant. Inside Wire is owned or controlled by the End User (unless otherwise specified herein or under Applicable Law).

  • Specified Personnel means the personnel specified in the Contract to provide the Services.

  • Interim Period has the meaning specified in Section 6.1.

  • Scheduled Maintenance Time means the time that the System is not in service due to a scheduled activity as defined in this SLA. The scheduled maintenance time would not be during 16X6 timeframe. Further, scheduled maintenance time is planned downtime with the prior permission.

  • Cloud Services means SAP’s then-current cloud services offered under and described in detail in the applicable SAP PartnerEdge Model.

  • Separation Date has the meaning set forth in the Separation Agreement.

  • Service & Term XOOM Energy Ohio, LLC (“XOOM” or “Company”) agrees to act as your exclusive natural gas supplier and will provide competitive retail natural gas service to you. The Term of this Agreement will begin on the next available meter read date after processing of the request by XOOM and your gas utility, and will continue for the Contract Term as set forth in the accompanying Contract Summary, which is incorporated into this Agreement. Acceptance into the Program:These terms and conditions are subject to your acceptance into the program by both XOOM and your local utility. You will be promptly notified if you are not accepted into the program. Switching fees may apply to you under your local utility’s tariff if you are accepted into the program by both XOOM and your local utility.

  • Parent Group has the meaning set forth in Section 8.03(c).

  • Target Group means the Target and its Subsidiaries.

  • Company Services means any services (including but not limited to technical and product support, technical advice, underwriting and customer services) supplied by the Company or its Affiliates in the specialty property and/or casualty insurance business.

  • Transfer Time means, in relation to any Subsequent Account Holder’s Entry, the time at which such Entry is credited to his Securities Account.