Examples of Basic 911 Service in a sentence
E911 Service is not available from all local emergency centers; the determination of whether E911 Service, Basic 911 Service or national call center service will apply generally is not controlled by Bandwidth.
If Customer (and/or Customer’s customer(s) or Subscriber(s)) does not have access to either E911 Service or Basic 911 Service, emergency calls placed using the digits 9-1-1 will be sent to a national emergency call center.
Basic 911 Service: When a caller from a Registered Address dials the digits 9-1-1 from a 911 Enabled Two-Way Number, the call is sent to the local emergency center serving the physical location of the Registered Address.
The Bundled Voice Service includes either E911 Service (or Basic 911 Service under certain circumstances) if, and only if, the call’s originating ANI is a 911 Enabled Two-Way Number.
As additional local emergency centers become capable of E911 Service, Bandwidth will automatically upgrade Customer from Basic 911 Service to E911 Service.
National Call Center Service: Depending upon their geographic location, certain Customers (and/or Customer’s customer(s) or Subscriber(s)) do not have access to either E911 Service or Basic 911 Service.
In limited circumstances, callers equipped with Basic 911 Service based on their geographic location may have their calls routed to the national call center as described above.
Like Basic 911 Service, the trained operators answering calls in the national call center will not have automatic access to the caller’s telephone number or Registered Address because the national call center will not be equipped to receive, capture or retain Customer’s (and/or Customer’s customer(s) or Subscriber(s)) telephone number and/or Registered Address.