Call Centre definition

Call Centre means a dedicated centre that has the purpose of receiving and transmitting telephone calls in relation to customer service operations of the retailer or distributor, as relevant, and consists of call centre staff and 1 or more information technology and communications systems designed to handle customer service calls and record call centre performance information.
Call Centre means the office set up by the distribution licensee(s) (may be at back end or customer interfacing front end) with adequate technology and systems for registering complaints round the clock;
Call Centre means the call centre established and operated by the BEE Verification Agent for purposes of providing services related or incidental to the BEE Verification which can be contacted at the phone number: 082 241 0001 or 010 285 0090;

Examples of Call Centre in a sentence

  • The Cardholder shall be liable for all amounts debited to the Account and pending Transactions yet to be debited to the Account, as a result of the unauthorized use of the Card until effective notification is given to the Bank’s Call Centre in Sri Lanka.

  • To report a damaged, lost or stolen SIM card You can call the Customer Call Centre on the number 80099920 or visit the nearest LPB Branch.

  • A Cardholder may report a Card lost over the telephone, duly supported thereafter by sending to the Bank’s Call Centre a copy of the notarized affidavit confirming loss of the Card and disclaiming the charges, if any, and also sending to the Bank signed copy of the report lodged with the local police authorities/law enforcement agencies where the loss occurred.

  • The Cardholder will be liable for charges incurred on the Card until the Bank’s Call Centre in Sri Lanka is notified of the loss.

  • One (1) slot for each week of the year from among Ticket staff working at YVR and two (2) slots for each week of the year from the downtown ticket agents and Call Centre staff.


More Definitions of Call Centre

Call Centre means the office set up (may be at back end or customer interfacing front end) with adequate technology and systems to register complaints round the clock;
Call Centre means a centralized facilitation centre where from the card holder can approach through telephone and get certain facilities from Phone Banking Officer and obtain any other service offered by the Bank through the call centre.
Call Centre means an establishment providing or rendering the services of receiving or transmitting requests by telephone, facsimile, live support software, social media and e-mail, whether for the product support or business support of any person or for information inquiries from consumers or for telemarketing, soliciting of donations and subscriptions, debt collection, market research or other similar services;
Call Centre means all facilities, equipment, machines, telephone lines, operators, laborers and all other things, assets and resources of One Call necessary or desirable for the purposes of performing the Service;
Call Centre means the call centre which may be set up by the bank or a Service Provider to assist Visitors/Registered Users in connection with the Website including the facilities displayed or offered thereon and any transactions entered into or proposed to be entered into by the Visitors in respect of such facilities.
Call Centre means Council’s service provider contracted for the supply of bus related information to members of the public;
Call Centre means the office set up with adequate technology and systems to register complaints round the clock;