Complaint Process definition

Complaint Process means the process to resolve Your questions, concerns or complaints under this Contract.
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Complaint Process means the procedure to accept and respond to concerns about a specific recovery house reported by residents or other individuals to the department.
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Complaint Process. A complaint that this code of ethics has been violated by a City employee will be filed with the Ethics Committee. General Prohibition Against Conflicts of Interest: In order to avoid becoming involved or implicated in a conflict of interest or impropriety, or an appearance of conflict of interest or impropriety, no current employee shall have an interest, financial or otherwise, direct or indirect, or engage in a business or transaction or professional activity, or incur an obligation of any nature, that might be seen as conflicting with the employee’s proper discharge of official duties, or the conduct of official City business. No employee of the City may receive any pay, commission, money or other thing of value, either directly or indirectly, because of any contract with the City, except the employee’s salary and other approved and/or negotiated benefits. The following shall constitute violations of this code of ethics:
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Examples of Complaint Process in a sentence

  • Note: Step 1 (Informal Resolution Process) is not required in order to proceed to Step 2 (Formal Complaint Process).

  • Information gathered as part of the Complaint Process is admissible as part of a subsequent grievance.

  • However, if the complaint relates to a malpractice claim, the complaint shall not be subject to the Internal Complaint Process.

  • The CSA shall respond to participant inquiries and complaints referred from the Department according to the standards established in the CSA's Customer Service and Administrative Complaint Process Plans.

  • The College’s failure to properly follow the Complaint Process is grievable.

  • If resolution is not reached through the Complaint Process within thirty (30) days, the Provider may report their concerns directly to the OHA/DHS Director or designee.

  • Employees who believe they are the subject of discrimination or sexual harassment should follow the provisions of the Uniform Complaint Process as set forth in the Uniform Complaint Policy and Administrative Regulation No. 1312.3.

  • The University’s failure to properly follow the Complaint Process is grievable.

  • Employees may use the University Harassment Complaint Process to report and remedy complaints covered by the Policy Prohibiting Harassment.

  • In the event of a dispute between the customer and Pacific ▇▇▇▇ with respect to the customer’s right to receive a Credit under Section 2.2, Pacific ▇▇▇▇ agrees the issue may be submitted to the Commission’s Expedited Complaint Process for resolution.


More Definitions of Complaint Process

Complaint Process means the process used by the Commission, at its discretion, to deal with inquiries and complaints, including mediation, conciliation, complaint assessment, investigation, and the Commission’s decision-making process;
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Related to Complaint Process

  • RFP Process or “Bidding Process” means the process governing the submission and evaluation of the Bids as set out in the RFP itself;

  • Complaint means any dissatisfaction expressed by a Complainant orally or in writing to HMO about any aspect of HMO’s operation, including, but not limited to:

  • Product Complaint means any written, verbal or electronic expression of dissatisfaction regarding the Product, including without limitation reports of actual or suspected product tampering, contamination, mislabeling or inclusion of improper ingredients.

  • Procurement Process means the process commenced by the issuing of this Invitation and concluding upon the award of a contract (or other outcome as determined by Tetra Tech International Development) or upon the earlier termination of the process

  • Complaints Procedure means the School's procedure for handling complaints from parents, as amended from time to time for legal or other substantive reasons, or in order to assist the proper administration of the School. It does not form part of the contract between you and the School. A copy of the most up-to-date procedure is on the School's website and is otherwise available from the School at any time upon request;