Examples of Complaints Regulations in a sentence
The ICB will handle complaints made in respect of Pharmaceutical Services and Local Pharmaceutical Services in accordance with the Complaints Regulations.
Local Authority Social Services and NHS Complaints Regulations 2009, made under powers in Sections113 to 115 of the Health and Social Care (Community Health and Standards Act) 2003.
The purpose of the Complaints Policy is to explain how the Trust acknowledges and implements the National Health Service Complaints Regulations (Ref 1) along with demonstrating how it listens to the views of its patients.
For adult social care, this report is also produced in accordance with the requirements of the Local Authority Social Services and National Health Service Complaints Regulations (2009).
Under the Local Authority Social Services and NHS Complaints Regulations 2009, made under powers in Sections 113 to 115 of the Health and Social Care (Community Health and Standards) Act 2003, it is a requirement for local authority Adult Social Care and Children’s Services to have a system of receiving representations by, or on behalf of, users of those services.
Dublin: Stationery OfficeHealth Act 2004 (Complaints) Regulations, 2006 (S.I. 652).
Under the Complaints Regulations the complainant may wish to meet with CCG or CWHH CCG Collaborative representatives to discuss their concerns as part of the investigation process.
The Local Authority Social Services and National Health Service Complaints Regulations came into effect on 1 April 2009 and this report is produced in accordance with the requirements of those Regulations.
Under the new legislation created by the NHS Complaints Regulations (England) 2009, if a complainant is dissatisfied with the outcome of their complaint at the conclusion of the local resolution stage they have the right to ask the Parliamentary and Health Service Ombudsman (PHSO) to independently review their complaint.
This may involve the commissioning support services provider in accessing case records and disclosing relevant information to the CCG in order to discharge its duties under the NHS Complaints Regulations.