Critical Problem definition

Critical Problem refers to a problem affecting the conveyance of interconnected calls between SingTel’s Network and the Requesting Licensee’s Network including, but not limited to, problems that result from deviations by the Requesting Licensee from the specifications that it provided to SingTel;

Critical Problem means a problem caused by the Software resulting in a material interruption to the Licensee’s business operations.

Critical Problem refers to a problem affecting the conveyance of Calls between the PMCL Network and the Operator Network including, but not limited to, problems that result from deviations by the Party from the specifications that it provided to the Other Party.

Examples of Critical Problem in a sentence

• PROBLEM CLASSES Depending on the effect of a problem, following are the defined three Problem Classes:3.1 Critical Problem – A problem that is critical in nature to the operations of the system and therefore requires immediate reaction.

• IBM will provide On-site Software Support for Customer Critical Problem as follows: if IBM has detected a Customer Critical Problem relating to an ETS Eligible Program that cannot be remotely analyzed nor resolved in an efficient way, then IBM will investigate the problem by providing on-site support at the Specified Location(s).

• Business Critical Problem that results in a major loss of service to all or substantially all Authorized Users.

• In this written request LICENSEE shall define the problem, the reason for request, the qualification of the problem, as a Minor Problem or Critical Problem, as well as the name(s), telephone number and fax number of LICENSEE's employee to be contacted.

• For the ETS Eligible Programs, IBM will commit to respond, by telephone, to calls relating to Customer Critical Problem within thirty(30) minutes during Full Shift.

More Definitions of Critical Problem

Critical Problem means an Issue where an entire group is either prevented from performing critical tasks in the Software or the Software does not perform as specified in the Documentation. The following symptoms are examples of a Critical Problem: (i) the failure of the Software’s engine following a server upgrade; (ii) denial of access to the server where the Software resides; or (iii) the failure to recover the Software’s server data after a hardware failure or crash.

Critical Problem. Reduction of system throughput which is meant by one or more traffic computers down or anomalies related to services including provisioning of service.

Critical Problem is an error resulting in AXP’s inability to use the Services; an example is the inability to use the reporting website. TRX will respond to and use reasonable efforts to correct reported Critical Problems within *.

Critical Problem means a problem resulting in the inability of Client to utilize Services or a problem that causes a critical data integrity defect, such as reporting of substantially incomplete, inaccurate or corrupted data.

Critical Problem. Any problem encountered by Customer that materially and adversely interferes with Customer’s use of FirePrograms Software

Critical Problem. Any problem encountered by Customer that materially and adversely interferes with Customer’s use of emsCharts, and emsCharts Mobile

Critical Problem. Any problem encountered by Customer that materially and adversely interferes with Customer’s use of emsCharts.