Examples of Severity 3 in a sentence
N/A 4 Business Hours 2 hours 4 hours Severity 3 (Medium): A problem that involves partial, non-critical loss of use of the Software in a production environment or development environment.
For Severity 3 and 4 calls, Xxxxx will respond no later than the next business day.
Software Support Service Technical Support Coverage Response Time Objective for Case Severity 1 or 2 Response Time Objective for Case Severity 3 or 4 Basic with Phone Support 24x7 via Phone & Web Response within 1 hour Response within next Business Day Basic with Online Support Web Response to all cases within next Business Day during Standard Business Hours The following definitions apply to this Section.
Severity 3 (“Minor”) Incidents: A Severity 3 Incident means the system is fully functional, but there are observed errors that do not impact the usability of the system.
Severity 3 means the Cloud Service is impaired, although most business operations remain functional.