Customer Support Schedule definition

Customer Support Schedule means the schedule attached hereto containing customer support information;
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Customer Support Schedule means the schedule containing customer support information which schedule may be obtained from Mesh Telecom on request;
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Customer Support Schedule means the schedule containing customer support information which may be obtained from Jenny Internet on request;
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Examples of Customer Support Schedule in a sentence

  • Customer shall at all times adhere to and ensure compliance with the Customer Support Schedule.

  • The support terms and procedures are contained in the Customer Support Schedule.

  • Support shall be provided in accordance with the Customer Support Schedule.

  • So, they launched an in-app chat in Intercom and it became a great tool to guide their customers because it grouped all the information in one place.Figure 3: Customer Support Schedule [5] Customers relationship.

  • EXHIBIT B SUPPORT SCHEDULE This Customer Support Schedule sets forth the terms, conditions, and procedures under which maintenance and technical support (“Support”) is offered for the Services during the Term.

  • EXHIBIT B SUPPORT SCHEDULE This Customer Support Schedule sets forth the terms, conditions, and procedures under which maintenance and technical support ("Support") is offered for the Services during the Term.


More Definitions of Customer Support Schedule

Customer Support Schedule means the schedule containing customer support information which may be obtained from Xxxxx Internet on request;
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Customer Support Schedule means the schedule containing customer support information which may be obtained from Echo on request;
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Customer Support Schedule means the schedule containing customer support information which schedule may be obtained from Nimbous Telecom on request;
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Customer Support Schedule means the schedule containing customer support informatio n which may be obtained from ION on request;
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Related to Customer Support Schedule

  • Customer Support means the services by which 21Vianet may provide assistance to Customer to resolve issues with the Services.

  • Peer support specialist means an individual who has experienced a severe and persistent mental illness and who has successfully completed standardized training to provide peer support services through the medical assistance program or the Iowa Behavioral Health Care Plan.

  • Service Level Agreement (SLA means the Contractual Commitment that prevails between the Buyer and the Service Provider with regard to type of service to be provided, deliverables, desired performance level, reliability and responsiveness, monitoring process and service level reporting, response and issue resolution time-frame, repercussions / penalties / remedies for service provider not meeting its commitment. The SLA of a particular contract may carry the matrix regarding the delivery of the goods and/or services and the corresponding penalties or remedies and liquidated damages as applicable.

  • Shift Schedule means a written statement setting forth the days and hours upon which the employees are required to work.

  • Customer Service Agreement shall have the meaning as defined in the Master Agreement. “ Customer User” means an employee of Customer, a Customer Affiliate or Business Partner.

  • Product Schedule means PTC’s standard order form entitled “PTC Product Schedule” (including all schedules, attachments and other document(s) specifically referenced therein) or such alternative order form as may be submitted by Customer and accepted by PTC, in each case that specifies (i) the Licensed Products and/or Services ordered; and (ii) for Licensed Products, the installation address (including the Designated Country) and the Licence Term.

  • Service Level Agreement or SLA means the processes, deliverables, key performance indicators and performance standards relating to the Services to be provided by the Service Provider;

  • Customer Agreement means a written agreement entered into between Provider and any Customer pursuant to which a Customer orders BPO Services from Provider.

  • Specification Schedule means the Schedule containing details of the Specification.

  • Network Customer means an entity receiving transmission service pursuant to the terms of the Transmission Provider’s Network Integration Transmission Service under Tariff, Part III. Network External Designated Transmission Service:

  • New Service Customers means all customers that submit an Interconnection Request, a Completed Application, or an Upgrade Request that is pending in the New Services Queue. New Service Request:

  • Customer System means the Customer's computing environment (consisting of hardware, software and/or telecommunications networks or equipment) used by the Customer or the Supplier in connection with this Contract which is owned by or licensed to the Customer by a third party and which interfaces with the Supplier System or which is necessary for the Customer to receive the Services;

  • END USER CUSTOMER LOCATION means the physical location of the premises where an End User makes use of the telecommunications services.

  • Tariff Schedule means the tariff schedule contained in Annexure B to this Access Arrangement or, if Envestra has published a revised tariff schedule, the tariff schedule in effect from time to time.

  • Wireless support structure means a freestanding structure designed to support or capable of supporting small cell wireless facilities. Wireless support structure does not include a utility pole.

  • Customer Site means the site owned or leased by the Customer or any other site used to provide the Service, which is directly connected to a PoP managed by Liquid Telecom, as set out in the COF;

  • Service Description means pre-defined descriptions of services found at http://www.sap.com/servicedescriptions current as of the effective date of the Order Form which in conjunction with a Scope Document (if any) defines the Services to be provided and becomes part of the Order Form.

  • Customer Contract means any written contract or agreement (other than trade contracts) between Seller and any of its customers (or under which Seller has rights) which has been entered into and signed by the parties thereto in connection with the publication of the Directories and corresponding provision of Directory Services.

  • Service Level Agreements means an agreement between NZX and a Market Participant and/or an Advisor setting out the terms and conditions of use of NZX technology and services;

  • Cloud Service Order Form means all written order forms or other ordering documentation for Cloud Services entered into by SAP, or a SAP SE Affiliate or a reseller of SAP SE or an SAP SE Affiliate, and Prime Contractor.

  • End-Use Customer means a person or entity in Delaware that purchases electrical energy at retail prices from a Retail Electricity Supplier.

  • Helpdesk Support means the 24x7x365 centre which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.

  • Airport Ground Support Equipment means vehicles and equipment used at an airport to service aircraft between flights.

  • Customer User means an employee of Customer, a Customer Affiliate or Business Partner.

  • Service Schedule means the document entitled “Service Schedule” containing additional terms relating to a particular Service which schedule shall form part of this Agreement;

  • Level 1 Support means qualifying and logging all Technical Support Incidents, answering technical inquiries via telephone support and email regarding the Work and performing limited diagnostic services.