Family Customer definition

Family Customer means a “Family Client” as defined in Rule 202(a)(11)(G)-1(d)(4) of the Investment Advisers Act of 1940. It includes, among others: • Current or former family members are all persons who are lineal descendants of one individual up to 10 generations removed, and their spouses or spousal equivalents. Examples: children, grandchildren, great-grandchildren, adopted family members, stepchildren, xxxxxx children and any individual who was a minor when another family member became a legal guardian of that individual. • A father-in-law, mother-in-law, brother-in- law, sister-in-law, son-in-law or daughter- in-law of a Family Client, or a spouse or a spousal equivalent of any Family Client.

Family Customer means a “Family Client” as defined in Rule 202(a)(11)(G)-1(d)(4) of the Investment Advisers Act of 1940. It includes, among others:

Family Customer means, with respect to an entity referred to in paragraph (c)([●])(i) of this section:

Examples of Family Customer in a sentence

• My Care Family Customer Service: 1-800-462-5449 (TTY: 711) Monday—Friday 8:00 a.m. to 6:00 p.m., Thursdays 8:00 a.m. to 8:00 p.m.Please visit My Care Family online at www.allwayshealthpartners.org Section 5Member Information Your PCPEvery member of My Care Family must choose a PCP in the plan network.

• My Care Family Customer Service: 1-800-462-5449 (TTY: 711) Monday—Friday 8:00 a.m. to 6:00 p.m., Thursdays 8:00 a.m. to 8:00 p.m.Please visit My Care Family online at www.allwayshealthpartners.org What if My Care Family or Optum needs more information?If we need more information, we will send you and your Authorized Representative an Authorization to Release Health Information form.

• My Care Family Customer Service: 1-800-462-5449 (TTY: 711) Monday—Friday 8:00 a.m. to 6:00 p.m., Thursdays 8:00 a.m. to 8:00 p.m.Please visit My Care Family online at www.allwayshealthpartners.org MemberAny individual enrolled in My Care Family and MassHealth.

• To get a copy of GHP Family’s Notice of Privacy Practices, please call GHP Family Customer Care Team at 1-855- 227-1302, PA Relay 711 or visit GHPFamily.com.Co-payments A co-payment is the amount you pay for some covered services.

• My Care Family Customer Service: 1-800-462-5449 (TTY: 711) Monday—Friday 8:00 a.m. to 6:00 p.m., Thursdays 8:00 a.m. to 8:00 p.m.Please visit My Care Family online at www.allwayshealthpartners.org Section 24 Glossary‌ Accountable Care OrganizationsAccountable Care Organizations (ACOs) are groups of doctors, hospitals, and other health care providers, who come together voluntarily to give coordinated high quality care to their Medicaid patients.

• My Care Family Customer Service: 1-800-462-5449 (TTY: 711) Monday—Friday 8:00 a.m. to 6:00 p.m., Thursdays 8:00 a.m. to 8:00 p.m.Please visit My Care Family online at www.allwayshealthpartners.org Section 6Utilization Management ProgramMedically necessary services are services that are right for you.

• My Care Family Customer Service: 1-800-462-5449 (TTY: 711) Monday—Friday 8:00 a.m. to 6:00 p.m., Thursdays 8:00 a.m. to 8:00 p.m.Please visit My Care Family online at www.allwayshealthpartners.org• Call your PCP within forty- eight (48) hours of any Emergency or Out- of-Network treatment.

• My Care Family Customer Service: 1-800-462-5449 (TTY: 711) Monday—Friday 8:00 a.m. to 6:00 p.m., Thursdays 8:00 a.m. to 8:00 p.m.Please visit My Care Family online at www.allwayshealthpartners.org Section 19Concerns and Inquiries ConcernsYou can contact MassHealth Customer Service at any time to tell them about a concern.

• My Care Family Customer Service: 1-800-462-5449 (TTY: 711) Monday—Friday 8:00 a.m. to 6:00 p.m., Thursdays 8:00 a.m. to 8:00 p.m.Please visit My Care Family online at www.allwayshealthpartners.org Pharmacy Copayment (copay)Most members who are age 21 and older must pay a copay when they fill a prescription.

• Note that the RIF Policy specifically prohibits its use to address employee performance issues.