Grievance complaint definition

Grievance complaint means a written expression by a party alleging a violation of the Act, regulations promulgated under the Act, recipient grants, sub agreements, or other specific agreements under the Act.
Grievance complaint means any communication that expresses dissatisfaction about an action or lack of action, about the standard of service/deficiency or service on part of the Company and/or asks for remedial action. An “Inquiry” or “Request” shall not be part of Grievance/complaints
Grievance complaint means any form of communication that states discontent about an act or lack of act, about the standard of service/shortage of service of an insurance company and/or any middleman or asks for corrective action. (Source: IRDA Guidelines for Grievance Redressal by Insurance Companies). In other words, Grievance may be the displeasure arisen due to dearth of service provided to the customer by the insurance company or its representative. Grievances are clearly distinguished from investigations and desires. In this Era of large volume of insurance transactions and huge customer size, the major difficulties faced by every insurance company is rising number of policyholder grievances. (R. K. Yadav, S. Mohania,2013).

Examples of Grievance complaint in a sentence

  • A person must not submit to Football NSW or to a Tribunal a Grievance, complaint, written statement, evidence of any kind or written submissions that the person knows or suspects to be untrue or that is intended to deliberately mislead Football NSW or a Tribunal.

  • Reporting on Provider Grievance (complaint) data for tracking and trending is received:1.

  • Grievance, complaint, and appeal procedures for clients receiving services from an MCE shall be governed exclusively by the procedures in OAR 410-0141-3260 and where applicable OAR 410-141-3475.

  • Collaborating with subcontractors, staff, and members for resolution.C. Provider Grievance (complaint) data including number of complaints, number of high-profile complaints, type of complaint, and average number of days to resolve complaints.

  • Spor Media’s development activities in the Global South emanated from the close relationship with the organizations visiting Denmark as part of Global Kids.

  • Grievance, complaint, recourse Verifies that bidders have the right to appeal a procurement decision and ask for an independent review and obtain a decision in an established timeframe.

  • I request reinstatement with full continuation of seniority and to be made whole in all ways.I understand and agree that the Local Union has the final authority in processing, presenting and adjusting any Grievance, complaint or dispute in a manner that the Local Union or its Officers and Business Representatives consider to be in the best interest of the Local Union.

  • Hearings on any Program Grievance complaint shall be conducted within 30 days of the filing of the formal written complaint.

  • If the Grievance complaint is upheld then the disciplinary process may take this into consideration.

  • The Grievance complaint must be made in writing and signed by the person filing it.


More Definitions of Grievance complaint

Grievance complaint means any communication that expresses dissatisfaction about an action or lack of action, about the standard of service/deficiency of service and the complainant asks for remedial action.

Related to Grievance complaint

  • Complaint means any formal written complaint raised by a Contracting Body in relation to the performance of this Framework Agreement or any Call-Off Contract in accordance with Clause 44 (Complaints Handling and Resolution);

  • Service Complaints For service problems or complaints, you should contact your local utility by calling: AEP Ohio at 000.000.0000. IN THE EVENT OF AN ENERGY-RELATED EMERGENCY, SUCH AS A POWER OUTAGE OR DOWNED POWER LINE, PLEASE VACATE THE AREA BY A SAFE DISTANCE AND CALL YOUR LOCAL UTILITY or 911. Authorization/Representation/Letter of Agency:By entering into this Agreement, you authorize XOOM to act on your behalf under your local utility’s tariffs in accordance with the rules and regulations of the PUCO. You acknowledge that you are your local utility account holder, or a person legally authorized to execute this Agreement on behalf of the account holder for electricity service and are at least eighteen (18) years of age. You agree to authorize XOOM to obtain your credit information and you agree to authorize your local utility to release all information relating to your historical and current electricity usage, billing and payment history to XOOM or its authorized representatives. You acknowledge that XOOM has full authority to make all rates and tariff selections necessary to meet its obligations under this Agreement. You may rescind this authorization at any time by contacting XOOM. Neither your social security number, customer account number nor any other customer financial information will be released by XOOM, except where such release is required by court order or by Commission Order or Rule, without your affirmative written consent. Execution of this Agreement shall constitute authorization for the release of this information to XOOM.

  • Complaints means each of the following documents:

  • Grievance means a dispute arising out of the interpretation, application, administration or alleged violation of the terms of this Agreement.

  • Formal complaint means a document filed by a complainant or signed by the Title IX Coordinator alleging sexual harassment against a respondent and requesting an investigation of the allegation of sexual harassment.

  • Grievance System means the overall system that includes:

  • Complaints Procedure means the School's procedure for handling complaints from parents, as amended from time to time for legal or other substantive reasons, or in order to assist the proper administration of the School. It does not form part of the contract between you and the School. A copy of the most up-to-date procedure is on the School's website and is otherwise available from the School at any time upon request;

  • Product Complaint means any oral, electronic or written communication that alleges deficiencies related to the identity, quality, durability, reliability, safety, effectiveness or performance of a marketed product, including failure of the product, labelling or packaging to meet specifications, whether or not the product is related to or caused the alleged deficiency. A complaint may allege that an Adverse Event or Medical Device Malfunction (as defined herein) has occurred.

  • Environmental Complaint shall have the meaning set forth in Section 4.19(d) hereof.

  • Grievances filed under this Article shall begin at Step 2. Grievances under this clause shall be handled with all possible confidentiality and dispatch.

  • Complaint Investigation means an investigation of any complaint that has been made to a proper authority that is not covered by an abuse investigation.

  • Grievance Committee means the Grievance Committee of the Bar.

  • Policy Grievance is defined as a difference between the parties relating to the interpretation, application or administration of this Agreement. A policy grievance may be submitted by either party at Step 2 of the grievance procedure. A policy grievance shall be signed by a CLAC Representative and submitted to the Employer. A policy grievance submitted by the Employer shall be signed by the Employer or his representative.

  • A grievance means a dispute or disagreement as to the interpretation or application of terms and conditions of employment contained in this Agreement.

  • Grievant means an employee or group of employees having the same grievance. In the case of a group of employees, one employee shall be designated by the group to act as spokesperson and to be responsible for processing the grievance.

  • Group Grievance is defined as a single grievance, signed by a Xxxxxxx or a Union Representative on behalf of a group of employee who have the same complaint. Such grievances must be dealt with at successive stages of the Grievance Procedure commencing with Step 1. The grievors shall be listed on the grievance form.

  • Grievance Procedure is used in this Agreement, it shall be considered as including the arbitration procedure.

  • Statement of Grievance shall name the grievant(s) involved, the facts giving rise to the grievance, provision(s) of the Agreement alleged to be violated and the remedy (specific relief) requested.

  • Amended Complaint means the Consolidated Amended Class Action Complaint, dated February 12, 2015, filed in this Action.

  • Disciplinary proceeding means an adjudicative proceeding permitted under this

  • Multidisciplinary team means a membership of individuals who possess knowledge and skills related to the diagnosis, assessment, and disposition of dependent adult abuse cases and who are professionals practicing in the disciplines of medicine, public health, social work, law, law enforcement and other disciplines relative to dependent adults. Members of the team shall include, but are not limited to, persons representing the area agencies on aging, county attorneys, health care providers, and others involved in advocating or providing services for dependent adults.

  • Claims Process means the process for Settlement Class Members’ submission of Claims, as described in Section III.

  • Investigating Department means any department / division / office of SCI investigating into the conduct of the Entity and shall include the Vigilance Department, “Central Bureau of Investigation, the State Police or any other authority or entity set up by the Central or State Government having powers to investigate”.

  • Lawsuit means any lawsuit, arbitration or other dispute resolution filed by either party herein pertaining to any of this Warrant, the Facility Agreement and the Registration Rights Agreement.

  • Civil engineer means a professional engineer registered in the state of California to practice in the field of civil engineering.

  • Contractor Related Parties means any affliates of the Contractor and the Contractor's executive officers, Pennsylvania officers and directors, or owners of 5 percent or more interest in the Contractor.