Help Desk Service definition

Help Desk Service means the first level help desk services provided by the Supplier and further services provided by the State. “Intellectual Property Rights” includes all copyright, trade xxxx, design, patent, semiconductor or circuit layout rights or other proprietary rights, or any rights to registration of such rights existing in Australia, or elsewhere as protected by legislation from time to time, whether created before, on or after the Commencement Date.
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Help Desk Service means the first level help desk services provided by the Supplier and further services provided by the State.
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Help Desk Service is as defined in paragraph 3.1.6 (Help Desk Service) of Schedule 1 Part 3 (Service Provision Requirements);
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Examples of Help Desk Service in a sentence

  • Claims in respect of principal and interest (as each is defined in the Conditions) in respect of this Permanent Global Note shall become void unless it is presented for payment within a period of 10 years (in the case of principal) and five years (in the case of interest) from the appropriate Relevant Date.

  • Mediflex Industries provides a full and comprehensive Help Desk Service, Australia wide, a Toll Free number of 1 800 240 448 and a non toll free number of 02 9150 6971.

  • A Task Order Requirements Package (TORP) and/or Purchase Order (P.O.) will be issued by the buying MEEC member to the successful Help Desk Service Contractor for each specific task order.

  • Supplier shall provide telephone hot-line assistance for the Products and Services during the Help Desk Service Hours, including but not limited to explanations of program methodology, input/output interpretations, documentation problems, Error reporting, use of the Products and Services, installation instructions and network operations.

  • Following the evaluation of the proposal, an award will be made by the buying MEEC member to the Help Desk Service Contractor(s) with the most advantageous proposal.

  • County will assign one of the following “Severity Levels” to each County service request submitted to Contractor’s Help Desk Service Center: Schedule I.

  • Retningslinje Help Desk (Service Operation) A point of contact for Users to log Incidents.

  • In the event that the Company does not meet the response time defined in the Help Desk Service Level Description for a Priority 1 or Priority 2 case, then a service credit to the value 20% of the pro-rata support fee for the calendar month in which the case was recorded will be credited.

  • Votacall reserves the right to determine, at its sole discretion, the changes, actions, activities and/or behavior that constitutes termination of the vCare Help Desk Service and CUSTOMER agrees that Votacall's determination is final and binding on CUSTOMER.

  • Cisco Responsibilities  Provide access to PDI Help Desk Service for Authorized Channel‟s engineering team focused on design and implementation best practices.


More Definitions of Help Desk Service

Help Desk Service means the help desk services to be provided by AJACO (once introduced) as set out in the Summary of Services;
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Help Desk Service means a help desk service provided by Next to the Customer which operates 24 hours a day and 7 days a week to assist the Customer with any issues or problems arising in connection with the Equipment or the Software.
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Related to Help Desk Service

  • Help Desk means the contact point established by Project Co in respect of the Help Desk Services for the notification of Demand Requisitions, the occurrence of Events and other matters arising in relation to the provision of Services;

  • Internet service means a service that enables users to access proprietary and other content,

  • Support Service means an activity, such as information technology, accounting, human resources, legal, and other support functions that are required to support the ongoing delivery of core services.

  • Video service means video programming, cable services, IPTV, or OVS provided through facilities located at least in part in the public rights-of-way without regard to delivery technology, including internet protocol technology. This definition does not include any video programming provided by a commercial mobile service provider defined in 47 USC 332(d) or provided solely as part of, and via, a service that enables users to access content, information, electronic mail, or other services offered over the public internet.

  • Detailed telecommunications billing service means an ancillary service of separately stating information pertaining to individual calls on a customer's billing statement.