Mean Time to Repair means the average time between failure of an Element or an individual component, system or subsystem of an Element and such Element or individual component, system or subsystem of an Element being returned to full service.
Mean Time to Repair is the average time required to restore the Licensee Fibers to an operational condition as defined herein. The Mean Time to Repair objective is eight (8) hours from Crown Castle’s receipt of notice of such failure.
Mean Time to Repair refers to the duration indicated as Mean Time to Repair in Table 1 associated with the problem reported by Customer.
Examples of Mean Time to Repair in a sentence
The Mean Time to Repair objective is eight (8) hours from Crown Castle’s receipt of notice of such failure.
More Definitions of Mean Time to Repair
Mean Time to Repair. PANGAEA’s goal is to deliver a Mean Time to Repair of four hours from the first report of trouble. Mean Time to Repair is measured based on the total time it takes to restore service interruptions. Customer will be entitled to a service credit equal to 10% of the total monthly recurring cost paid by Customer during the calendar month in which the Mean Time to Repair goal is not met. Only one service credit will be issued per month and the calculation will average all service outages for the month. Support/Maintenance/Repair: Scheduled Maintenance When possible, PANGAEA or designee will provide five (5) business days’ notice of any scheduled network maintenance activities. PANGAEA or designee will perform maintenance activities between 5 PM and 7 AM unless otherwise required. Emergency Maintenance Personnel will begin repair work for emergency unscheduled maintenance within two hours of becoming aware of an event. Support/Monitoring PANGAEA or partner designee will monitor the PANGAEA network 24/7/365. Customer may request PANGAEA support for Customer equipment changes or modifications. All support requests for Customer equipment must be submitted in writing to the Operations Director five (5) business days in advance and PANGAEA will work with Customer to schedule the requested support, subject to the availability of PANGAEA support personnel.
Mean Time to Repair means the sum of the “Receipt to Restore Durations” of “Total Trouble Reports” divided by the number of Total Trouble Reports. “Total Trouble Reports” means all closed Customer trouble reports. “Receipt to Restore Duration” means the number of minutes (converted to hours) from the date and time each such trouble report is received by the Qualified Companies to the date and time each such trouble report is closed.
Mean Time to Repair or “MTTR” for any Service shall have the meaning set forth in the Product Supplement for such Service.
Mean Time to Repair or “MTTR” means the average, measured across all FBL customers, of the time required to repair a Service and restore its availability, stated in terms of equipment and cable outages. MTTR is measured from the time that the Service Outage is reported by Customer to FBL until the Service is available.
Mean Time to Repair or “MTTR” means the monthly average of the time it takes for service to be restored for a Site after a trouble ticket has been opened for a Site Outage. The MTTR is calculated as follows: total repair time for a Site divided by the number of trouble tickets for that Site during the calendar month.
Mean Time to Repair shall have the meaning set forth in PARAGRAPH IV.I.C.1 of ATTACHMENT PG.
Mean Time to Repair or “MTTR” means the statistical mean of the time taken to restore any product, component subsystem or system, or any combination thereof back to operational service, excluding the time required to diagnose the fault and to marshal personnel, equipment and material to site.