Examples of Named Support Contacts in a sentence
Named Support Contacts will serve as primary contacts between Customer and Kentik.
Named Support Contacts must be trained on the Workday product(s) for which they initiate support requests.
Unless specifically permitted in the applicable Agreement, Customer (and its Named Support Contacts) shall only contact Entrust, and not any of its suppliers or licensors, with questions or Incidents relating to the Hosted Services.
Customer’s Named Support Contacts may submit cases to Workday Support via the Customer Center.
These Named Support Contacts will be responsible for providing First Line Support.
Customer will be responsible for nominating a maximum of 10 (ten) Named Support Contacts.
Customer’s Named Support Contacts may submit an issue to PROS Customer Support by phone (Toll Free +1-833.504.8969 or +1-713.335.5333) or the customer portal at https://connect.pros.com, your support request is promptly logged, and your issue is assigned to the appropriate support individual.
Customer will have a designated number of Named Support Contacts to request and receive support services from Workday.
In the event of a Severity Level 1 or 2 issue, if Customer is not satisfied with the progress of the case, Customer may escalate the case to Workday support management using the escalation process defined for Named Support Contacts.
The Named Support Contacts are the primary point of contact with Unit4 Customer Support.In addition, some Unit4 Products require at least two (2) Named Support Contacts for each major modular area, e.g. Financials, HR.