Online Dispute Resolution definition

Online Dispute Resolution or “ODR” means a mechanism for resolving disputes through the use of electronic communications and other information and communication technology;
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Online Dispute Resolution or “ODR” means a mechanism for resolving disputes through the use of electronic or digital platform and other information and communication technology, without the need for physical presence at a meeting or hearing and could also have hybrid processes comprising both online and offline elements, which could comprise of negotiation, mediation, arbitration.
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Online Dispute Resolution or “ODR” means a mechanism for resolving disputes through the use of electronic or digital platform and other information
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Examples of Online Dispute Resolution in a sentence

  • In addition, please note that disputes may be submitted for online resolution to the European Commission Online Dispute Resolution platform.

  • You can also access the European Commission Online Dispute Resolution (ODR) platform at http://ec.europa.eu/consumers/odr/.

  • You can contact them:Call: 0330 440 1624 (textphone 0330 440 1600)Write: Ombudsman Services: Energy, PO Box 966, Warrington WA4 9DFEmail: osenquiries@os-energy.orgwebsite: ombudsman-services.org/energyAlternatively, if you bought your energy online, you could use the Online Dispute Resolution (ODR) Platform at ec.europa.eu/consumers/odr/ to try to settle the dispute by completing the online form.

  • If you choose to submit your complaint this way it will be forwarded to the Financial Ombudsman Service.Visit ec.europa.eu/odr to access the Online Dispute Resolution Service.

  • You can access the European Commission Online Dispute Resolution (ODR) platform at http://ec.europa.eu/consumers/odr/.

  • You may also use the Online Dispute Resolution service (also known as ODR) if you are an EU resident and have a complaint about a product or service purchased from us online.

  • If you are not happy with how we have handled any complaint, you may submit the dispute for online resolution to the European Commission Online Dispute Resolution platform.

  • If you bought one of our products online you can register your complaint via the Online Dispute Resolution (ODR) platform where you may be able to get help raising your complaint with the Financial Ombudsman Service.

  • If you choose to submit your complaint this way it will be forwarded to the Financial Ombudsman Service.Visit https://ec.europa.eu/odr to access the Online Dispute Resolution Service.

  • You may also be able to use the Online Dispute Resolution platform to assist in resolving a dispute relating to your programme which is available at: xxxx://xx.xxxxxx.xx/consumers/odr/.


More Definitions of Online Dispute Resolution

Online Dispute Resolution. (ODR) means different things to different people. Collating the different uses of the term, one could say that ODR is information technology and telecommunication via the Internet - (together referred to as "online technology") applied to alternative dispute resolution. ODR applies information technology and distance communication to the arbitration. Thus ODR is essentially an offspring of ADR. Like ADR, it generally has the same advantages over litigation of greater efficiency, greater party control and lower costs; in fact, the introduction of high technology increases these advantages of ADR over litigation4.
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Online Dispute Resolution. (“ODR”) is a technological means to navigate, mediate, and adjudicate traditional civil legal disputes. ODR techniques use information and communications technologies to automate and speed up information processing and to overcome distances between parties. Typically, this involves an online platform onto which legal documents (both evidence and argument) can be uploaded, stored, organized, and made accessible to parties and neutral third party mediators or adjudicators.
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Online Dispute Resolution means a method that the disputing parties use to resolve the dispute through an electronic dispute resolution system by negotiation, conciliation, arbitration, or other methods in accordance with the processes and methods prescribed in these Rules.
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Related to Online Dispute Resolution

  • Alternative dispute resolution means mediation, arbitration, conciliation, or other nonjudicial procedure that involves a neutral party in the decisionmaking process. The form of alternative dispute resolution chosen pursuant to this article may be binding or nonbinding, with the voluntary consent of the parties.

  • Dispute Resolution means the procedure set forth in this LGIP for resolution of a dispute between the Parties.

  • Dispute Resolution Procedure means the procedure for resolving disputes as set out in Clause 17 (Dispute Resolution);

  • Dispute Resolution Process means the process described in clause 9

  • Dispute Resolution Procedures means the procedures outlined in Annexure A of the MSA Determination.

  • dispute resolution proceeding ’ means any process in which an alternative means of dispute resolution is used to resolve an issue in controversy in which a neutral is appointed and specified parties participate;

  • Mediation means any process in which a mediator facilitates communication and negotiation between the parties to assist them in reaching a voluntary agreement regarding their dispute.

  • Arbitration means any arbitration whether or not administered by a permanent arbitral institution;

  • Arbitrable Dispute means any dispute arising under or in connection with this Agreement.

  • Arbitration Notice has the meaning set forth in Section 9.13.

  • Technical Dispute has the meaning specified in Section 12.2;

  • Arbitration Tribunal means an organ composed of an odd number of persons known as arbitrators, who decide on the solution of a conflict in which the parties have expressly waived recourse to the ordinary civil courts

  • trade dispute means any dispute or difference between employers and workmen, or between workmen and workmen, connected with the employment or non-employment, or the terms of employment, or with the conditions of labour, of any person;

  • Notice of Arbitration means the formal notice from the CONTRACTOR or the CUSTOMER to the other party referring a dispute to arbitration in accordance with the provisions of Schedule 2-9.

  • Compulsory arbitration means the procedure whereby parties involved in a labor dispute

  • Voluntary arbitration means the procedure whereby parties involved in a labor dispute

  • Complaints Procedure means the School's procedure for handling complaints from parents, as amended from time to time for legal or other substantive reasons, or in order to assist the proper administration of the School. It does not form part of the contract between you and the School. A copy of the most up-to-date procedure is on the School's website and is otherwise available from the School at any time upon request;

  • JAMS means JAMS, Inc. or its successor entity, a judicial arbitration and mediation service.

  • Expedited Dispute Timetable means the accelerated timetable for the resolution of disputes as set out in paragraph 2.6;

  • Mediation Rules As defined in Section 2.03(h)(i).

  • Arbitration Request shall have the meaning set forth in Section 7.3(a).

  • arbitration agreement means an agreement by the parties to submit to arbitration all or certain disputes which have arisen or which may arise between them in respect of a defined legal relationship, whether contractual or not;

  • Arbitration Panel shall have the meaning set forth in Section 3 hereof.

  • Arbitration Rules means the AAA’s Commercial Arbitration Rules and Mediation Procedures.

  • Procedure means one or more surgical procedures or medical therapy performed in a Center of Excellence.

  • Mediation Notice is defined in Section 6.2(b).