Online Dispute Resolution definition

Online Dispute Resolution or “ODR” means a mechanism for resolving disputes through the use of electronic communications and other information and communication technology;
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Online Dispute Resolution or “ODR” means a mechanism for resolving disputes through the use of electronic or digital platform and other information and communication technology, without the need for physical presence at a meeting or hearing and could also have hybrid processes comprising both online and offline elements, which could comprise of negotiation, mediation, arbitration.
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Online Dispute Resolution or “ODR” means a mechanism for resolving disputes through the use of electronic or digital platform and other information
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Examples of Online Dispute Resolution in a sentence

  • You may be able to submit a complaint for online resolution to the European Commission Online Dispute Resolution platform (available at https://ec.europa.eu/consumers/odr/) if you are not happy with how we have handled a complaint or if you prefer not to deal directly with the Financial Services and Pensions Ombudsman.

  • In addition, please note that disputes may be submitted for online resolution to the European Commission Online Dispute Resolution platform.

  • If you choose to submit your complaint this way it will be forwarded to the Financial Ombudsman Service.Visit https://ec.europa.eu/odr to access the Online Dispute Resolution Service.

  • In addition, please note that disputes may also be submitted for online resolution via the European Online Dispute Resolution Platform accessible at: xxxx://xx.xxxxxx.xx/odr.

  • You may also use the Online Dispute Resolution service if you are an EU resident and have a complaint about a product or service purchased from us online.

  • To understand whether you are eligible to refer the matter to the Financial Ombudsman Service or for further information details are available from us on request or you can get further information at www.financial-ombudsman.org.uk You may be able to submit a claim through the European Online Dispute Resolution Platform (available at http://ec.europa.eu/consumers/odr/) if you live outside the United Kingdom or if you prefer not to deal directly with the Financial Ombudsman Service.

  • Alternatively, if your Home Country is a member of the European Economic Area (EEA) You may be eligible to submit Your complaint to the Online Dispute Resolution (ODR) Platform set up by the European Commission.

  • You can also access the European Commission Online Dispute Resolution (ODR) platform at http://ec.europa.eu/consumers/odr/.

  • If you choose to submit your complaint this way it will be forwarded to the Financial Ombudsman Service.Visit ec.europa.eu/odr to access the Online Dispute Resolution Service.

  • If you have purchased the insurance policy online, you may also raise your complaint via the EU Online Dispute Resolution Portal at http://ec.europa.eu/consumers/odr/.


More Definitions of Online Dispute Resolution

Online Dispute Resolution means a method that the disputing parties use to resolve the dispute through an electronic dispute resolution system by negotiation, conciliation, arbitration, or other methods in accordance with the processes and methods prescribed in these Rules.
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Online Dispute Resolution. (ODR) means different things to different people. Collating the different uses of the term, one could say that ODR is information technology and telecommunication via the Internet - (together referred to as "online technology") applied to alternative dispute resolution. ODR applies information technology and distance communication to the arbitration. Thus ODR is essentially an offspring of ADR. Like ADR, it generally has the same advantages over litigation of greater efficiency, greater party control and lower costs; in fact, the introduction of high technology increases these advantages of ADR over litigation4.
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Online Dispute Resolution. (“ODR”) is a technological means to navigate, mediate, and adjudicate traditional civil legal disputes. ODR techniques use information and communications technologies to automate and speed up information processing and to overcome distances between parties. Typically, this involves an online platform onto which legal documents (both evidence and argument) can be uploaded, stored, organized, and made accessible to parties and neutral third party mediators or adjudicators.
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Related to Online Dispute Resolution

  • Alternative dispute resolution means mediation, arbitration, conciliation, or other nonjudicial procedure that involves a neutral party in the decisionmaking process. The form of alternative dispute resolution chosen pursuant to this article may be binding or nonbinding, with the voluntary consent of the parties.

  • Dispute Resolution means the procedure set forth in this LGIP for resolution of a dispute between the Parties.

  • Dispute Resolution Procedure means the procedure for resolution of Disputes set forth in Article 26;

  • Dispute Resolution Process means the process described in clause 9

  • Dispute Resolution Procedures means the procedures outlined in Annexure A of the MSA Determination.

  • Dispute Resolution Scheme means the Electricity and Gas Complaints Commission or such other dispute resolution scheme approved or provided for in accordance with section 95 of the Act;

  • dispute resolution proceeding ’ means any process in which an alternative means of dispute resolution is used to resolve an issue in controversy in which a neutral is appointed and specified parties participate;

  • Mediation means any process in which a mediator facilitates communication and negotiation between the parties to assist them in reaching a voluntary agreement regarding their dispute.

  • Arbitration means any arbitration whether or not administered by a permanent arbitral institution;

  • Arbitrable Dispute means any dispute arising under or in connection with this Agreement.

  • Arbitration Notice has the meaning set forth in Section 9.13.

  • Technical Dispute has the meaning specified in Section 12.2;

  • Arbitration Tribunal means an organ composed of an odd number of persons known as arbitrators, who decide on the solution of a conflict in which the parties have expressly waived recourse to the ordinary civil courts

  • trade dispute means any dispute or difference between employers and workmen, or between workmen and workmen, connected with the employment or non-employment, or the terms of employment, or with the conditions of labour, of any person;

  • Notice of Arbitration means the formal notice from the CONTRACTOR or the CUSTOMER to the other party referring a dispute to arbitration in accordance with the provisions of Schedule 2-9.

  • Compulsory arbitration means the procedure whereby parties involved in a labor dispute

  • Voluntary arbitration means the procedure whereby parties involved in a labor dispute

  • Complaints Procedure means the School's procedure for handling complaints from parents, as amended from time to time for legal or other substantive reasons, or in order to assist the proper administration of the School. It does not form part of the contract between you and the School. A copy of the most up-to-date procedure is on the School's website and is otherwise available from the School at any time upon request;

  • JAMS means JAMS, Inc. or its successor entity, a judicial arbitration and mediation service.

  • Expedited Dispute Timetable means the timetable set out in paragraph 164 of Call Off Schedule 11 (Dispute Resolution Procedure);

  • Mediation Rules As defined in Section 2.03(h)(i).

  • Arbitration Request shall have the meaning set forth in Section 7.3(a).

  • Arbitration Board has the meaning set forth in Section 9.10.

  • arbitration agreement means an agreement by the parties to submit to arbitration all or certain disputes which have arisen or which may arise between them in respect of a defined legal relationship, whether contractual or not;

  • Arbitration Panel shall have the meaning set forth in Section 3 hereof.

  • Arbitration Rules means the AAA’s Commercial Arbitration Rules and Mediation Procedures.