Examples of RES agent in a sentence
The RES agent must be in a location where he or she cannot hear the customer while the TPV is conducted.
A RES agent initiating a 3-way conference call or a call through an automated verification system shall drop off the call and shall not participate in or continue to overhear the call once the 3-way connection has been established.
The RES agent shall promptly leave the premises at the customer's, owner's or occupant's request.
RES agent shall leave the premises at the customer's, owner's or occupant's request.
The RES agent shall promptly leave the premises at the earlier of: (1) the customer's, owner's or occupant's first affirmative verbal request for the RES agent to leave, or (2) the second affirmative verbal statement of no interest by the customer, owner, or occupant.
Any claims that a RES agent makes during the initial sales call that induce a customer to enroll are an area of concern that this rulemaking seeks to address.
First, Staff modifies subsection(a) to require the RES agent to “fully comply” with section 2EE of the CFDBPA.
If anything, CUB states, the intimidation is from the RES agent because he or she is not being recorded and can make any kind of claim to make a sale.
CUB Surreply at 8.CUB proposes a new subsection (l) which requires videotape and sound recording during the in-person solicitation from the initial contact through the point where the RES agent must leave the customer’s presence for the TPV.
The RES agent shall state that he or she represents an independent seller of power and energy service, certified by the Illinois Commerce Commission.