Technical Support Centre definition

Technical Support Centre means Node4’s fault management centre, which operates the Node4 Network Management System;
Technical Support Centre means Node4’s fault management centre.

Examples of Technical Support Centre in a sentence

  • The exact fault duration will be calculated as the elapsed time between the fault being reported to the Technical Support Centre and the time when Service is restored.

  • All faults recorded by the Network Management System will be reconciled against the corresponding Fault Ticket Number raised by the Technical Support Centre.

  • When you have a condition in a development system that stops work, the Technical Support Centre prioritises your case as P2.

  • Other Sources of Information The Technical Support Centre is also a valuable source of information.

  • At the Krško NPP, the Technical Support Centre manages the on-site response and makes decisions on mitigatory actions.

  • Once the Technical Support Centre has verified a problem your Case ID will be given a priority.

  • The Administrator may contact ATB at the number specified by ATB to the Customer (either the Customer Contact Centre or the Technical Support Centre) for password resets.

  • Our Technical Support Centre can be contacted 24/7, 365 days of the year.

  • Article 10Subject and scope of support services/Regular support servicesG+D shall undertake to provide support (by telephone or e-mail) to the Bank and to deliver spare parts for the hardware components of the banknote processing systems described in Annex 1 (hereinafter: systems) supplied by G+D to the Bank.G+D shall provide support for banknote processing systems from the Technical Support Centre in Munich, Germany (see Annex 4) in English.

  • Figure 1 - Minimal test case Until we receive the necessary information to duplicate the reported problem in our Technical Support Centre, work cannot begin on problem resolution.

Related to Technical Support Centre

  • Technical Support means the technical assistance for attempting resolution of a reported Case through error correction, patches, hot fixes, workarounds, replacement deliveries, or any other type of Product corrections or modifications.

  • Technical Support Services means the technical support and maintenance Services provided by us according to our then-current technical support policy and procedure listed at xxxxxxxxxxxxx.xxx (“Technical Support Policy”) when the Services are purchased.

  • Child support services means any civil, criminal or administrative action taken by the Division of

  • Technical Services means all services that are necessary to carry out individual, scattered site activities including but not limited to: (1) conducting initial inspections, (2) work write-up or project specification development, (3) cost estimate preparation, (4) construction supervision associated with activities that do not require an architect or engineer, (5) lead hazard reduction or lead abatement need determination and oversight, (6) lead hazard reduction or abatement carrying costs, (7) temporary relocation coordination, (8) financing costs such as security agreement preparation and recording or filing fees, (9) processing of individual applications for assistance, (10) income eligibility determination and verification, (11) value determination (new construction) or after rehabilitation value determination (existing structures), and (12) project-specific environmental clearance processes.

  • Data Centre or "DC" means the primary centre where data, software, computer systems and associated components, such as telecommunication and storage systems, redundant or backup power supplies, redundant data communications, environment controls and security devices are housed and operated from;

  • Helpdesk Support means the 24x7x365 centre which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.

  • technical assistance means any technical support related to repairs, development, manufacture, assembly, testing, maintenance, or any other technical service, and may take forms such as instruction, advice, training, transmission of working knowledge or skills or consulting services, including verbal forms of assistance;

  • Level 1 Support means qualifying and logging all Technical Support Incidents, answering technical inquiries via telephone support and email regarding the Work and performing limited diagnostic services.

  • Medical support means providing health care coverage for a joint child by carrying health care coverage for the joint child or by contributing to the cost of health care coverage, public coverage, unreimbursed medical expenses, and uninsured medical expenses of the joint child.

  • Support Services means support in relation to the use of, and the identification and resolution of errors in, the Hosted Services, but shall not include the provision of training services;

  • Online Services means Microsoft-hosted services to which Customer subscribes under this Agreement. It does not include software and services provided under separate license terms.

  • Maintenance and Support Services means the services provided by Contractor under Appendix F.

  • Customer Services means the call centre for dealing with queries about your Card. You can contact Customer Services by calling 01 693 3333, or contacting us directly.

  • Business Centre means each of the places so specified in the relevant Pricing Supplement.

  • Operations Support Systems (OSS means the suite of functions which permits CLEC to interface to the ILEC for pre-ordering, ordering, provisioning, maintenance/ repair and billing as described in the Attachment 07 – Operations Support Systems (OSS) herein.

  • Airport Ground Support Equipment means vehicles and equipment used at an airport to service aircraft between flights.

  • Training Services means access to Red Hat training courses, including online courses or courses provided at a site as may be agreed by the parties.

  • Technical safeguards means the technology and the policy and procedures for its use that 27 protect electronic PHI and control access to it.

  • Customer Support means the services by which 21Vianet may provide assistance to Customer to resolve issues with the Services.

  • Passenger Services means, those railway passenger services provided by or on behalf of the Beneficiary pursuant to the permission to use track granted in accordance with the Track Access Agreement;

  • Training program means an NCA-approved Iowa college, the Iowa law enforcement academy or an Iowa hospital approved by the department to conduct emergency medical care training.

  • Payload means all property to be flown or used on or in a Launch Vehicle.

  • Programme of work means the Programme of work submitted by the contractor and approved by the Engineer-in-charge and includes an amendment thereto made from time to time and approved by the Engineer-in-charge;

  • Technical college means the same as that term is defined in Section 53B-1-101.5.

  • Satellite services means communications capabilities that utilize an on-orbit satellite for transmitting the signal from one location to another.

  • technical service means an organisation or body designated by the approval authority of a Member State as a testing laboratory to carry out tests, or as a conformity assessment body to carry out the initial assessment and other tests or inspections, on behalf of the approval authority, it being possible for the approval authority itself to carry out those functions;