Fault Management definition
Fault Management means the set of functions that detect, isolate, and correct malfunctions in a network, compensate for environmental changes, and include maintaining and examining error logs, accepting and acting on error detection notifications, tracing and identifying faults, carrying out sequences of diagnostics tests, correcting faults, reporting error conditions, and localizing and tracing faults by examining and manipulating database information.
Fault Management means all measures and procedures to prevent and/or resolve Network faults to meet the KPls as defined in this Service Level Agreement.
Fault Management means the fault management activities carried out by the N.O.C according to the timeframe indicated in the SLA.
Examples of Fault Management in a sentence
Except in the case where sub-paragraph (a) above applies, the Contracting QP shall also be required to call the Fault Management Hotline to confirm access approval by Nucleus Connect.
Nucleus Connect will use all reasonable endeavours to ensure that the Platform and the Fault Management Hotline are available to the Contracting QP on a 24 by 7 basis.
More Definitions of Fault Management
Fault Management means MT’s recording of each Fault reported by the Customer, the resulting technical support actions taken to resolve each Fault and communication of such resolution to the Customer;
Fault Management means all TELKOM service requests or Customer Service Requests (CSR).
Fault Management means the detection of a problem, fault isolation, and correction to normal operation to include reactive device, agent, and port monitoring. Fault Management includes call management services, incident management services, and escalation management.
Fault Management means the process of detecting, isolating, and resolving problems.
Fault Management means MT’s recording of each Fault reported by the Customer, the resulting technical
Fault Management means the management and resolution of Faults in the Service in accordance with the relevant Support Type for which the Subscription Charges have been paid by the Customer;