Tier 1 Help Desk means Customer's point of contact(s) to provide all Tier 1 Support within Customer's organization(s).
Tier 1 Help Desk means Institution's point of contact from which all Tier 1 Support will be given to Customer. ▪ "Tier 1 Support" means the Technical Support provided by the Tier 1 Help Desk as the primary contact to Customer in the attempted resolution of reported Cases. ▪ "Tier 2 Support" means the Technical Support provided by Distributor to the Tier 1 Help Desk when a Case cannot be resolved through Tier 1 Support.
Tier 1 Help Desk means Licensee's point of contact(s) to provide all Tier 1 Support within Licensee's organization(s).
Examples of Tier 1 Help Desk in a sentence
Number of Esri User Conference registrations provided annually 4 Number of Tier 1 Help Desk individuals authorized to call Distributor 4 Maximum number of sets of backup media, if requested* 2 *Additional sets of backup media may be purchased for a fee Managing Customer may accept this Agreement by signing and returning the whole Agreement with (i) the Quotation attached, (ii) a purchase order, or (iii) another document that matches the Quotation and references this Agreement ("Ordering Document").
More Definitions of Tier 1 Help Desk
Tier 1 Help Desk means Licensee's point of contact from which all Tier 1 Support will be given to Licensee.
Tier 1 Help Desk means City point of contact from which all Tier 1 Support will be given. "Tier 1 Support" means the Technical Support provided by the Tier 1 Help Desk as the primary contact in attempted resolution of reported Incidents. "Tier 2 Support" means the Technical Support provided by Distributor to the Tier 1 Help Desk when the Incident cannot be resolved through the Tier 1 Support. "Unit-Priced Separately Orderable Item(s)" means Software, Data, Online Services, or maintenance that is available subject to a per-unit license fee, subscription fee, or maintenance fee.
Tier 1 Help Desk means County's point of contact from which all Tier 1 Support will be given to Customer.
Tier 1 Help Desk means Customer's point of contacts in My Esri, including from Authorized Entities, to provide all Tier 1 Support within Customer's organization and Authorized Entities.
Tier 1 Help Desk means Licensee's point of contact from which all Tier 1 Support will be given to Licensee. "Tier 1 Support" means the Technical Support provided by the Tier 1 Help Desk as the primary contact to Licensee in attempted resolution of reported Incidents. "Tier 2 Support" means the Technical Support provided by Esri or its Authorized Distributor to the Tier 1 Help Desk when the Incident cannot be resolved through Tier 1 Support. Licensees located in the USA will receive Tier 2 Support from Esri. Licensees outside the USA will receive Tier 2 Support from an Authorized Distributor located in the Licensee's region.
Tier 1 Help Desk means lnstitution's point of contact from which all Tier 1 Support will be given to Customer.
Tier 1 Help Desk means County's point of contact from which all Tier 1 Support will be given to Licensee. "Tier 1 Support" means the Technical Support provided by the Tier 1 Help Desk as the primary contact to Licensee in the attempted resolution of reported Incidents. "Tier 2 Support" means the Technical Support provided by Esri to the Tier 1 Help Desk when an Incident cannot be resolved through Tier 1 Support.