Total Support Stream definition
Examples of Total Support Stream in a sentence
However, the parties acknowledge that some of such licenses may have been inadvertently omitted (“Omitted Licenses”) from the Converted and Replaced Licenses Exhibit and that technical support fees associated with the Omitted Licenses were therefore excluded from the Total Support Stream.
All technical support for program licenses acquired under the terms of this section shall be deemed part of the Total Support Stream.
In addition, you acknowledge and agree that (1) prior to a Qualifying Entity’s inclusion in your Deployment Right, you must execute with Oracle an amendment to this ordering document pursuant to which the Qualifying Entity’s Existing Technical Support Fees will be added to the Total Support Stream and (2) such Existing Technical Support Fees must be maintained as part of the Total Support Stream in order for you to maintain your Deployment Right.
Nothing in this Amendment shall be deemed to relieve you of your obligation to maintain all of the components of the Total Support Stream (as amended by this Amendment) in order to receive your Deployment Right and technical support for the program licenses acquired under the ordering document (as amended by this Amendment).
For a period of four (4) from the effective date of this ordering document, you may order licenses for the programs (and first year of Software License Update & Support for the programs) at the appropriate license and support fees specified on the attached Price Hold Exhibit (Exhibit A), provided (i) such programs are available in production release when ordered, and (ii) you have continuously maintained the Total Support Stream.
If at any time following the effective date of this Amendment either you or Oracle discovers any Omitted Licenses, then the parties agree that: (i) you will continue to pay all technical support fees due in connection with the Omitted Licenses during the Deployment Period, and (ii) the parties will amend the ordering document to add the Omitted Licenses to the Converted and Replaced Licenses Exhibit and to include the technical support fees associated with the Omitted Licenses in the Total Support Stream.
If the Acquisition Total including the Increased Revenue of the Acquired Entity is less than [*******] at the time such Acquired Entity is acquired then you may elect to include such Acquired Entity in your Deployment Right for the remainder of the Unlimited Deployment Period subject to the terms and conditions of this ordering document and the agreement, provided that you have continuously maintained the Total Support Stream.
Additionally, the Existing Technical Support Fees attributable to such Existing Program Licenses of such Acquired Entity must be maintained as part of your Total Support Stream; reinstatement fees and/or lapsed support fees shall apply with respect to any lapse in technical support for any such licenses which has occurred during the [*******] prior to such Acquired Entity’s acquisition.
The parties agree to work in good faith to determine if any licenses were inadvertently omitted from Exhibit A (Terminated Licenses) and therefore whether technical support fees associated with licenses for programs listed in section A and Exhibit A were excluded from the Total Support Stream and the Terminated Licenses.
Section B.4.b. Add to the end of the first sentence in Section B.4.b (Total Support Stream), the following: "and (v) the Amendment Technical Support (as defined in Amendment One to this ordering document)".