Examples of Vulnerable Customers in a sentence
Installers receive training that would enable them to have an understanding of the definition of vulnerability, are able to identify potential cases of vulnerability, and any guidance offered is responsive to the needs of Vulnerable Customers (e.g. Priority Services Register).
Members are expected to comply with all other clauses in the Marketing section APPENDIX 2 –Clauses Specific to Vulnerable Customers PurposeThis section is a grouping of all the clauses in the Code specific to vulnerability.
Additional sign-up requirements are applicable to Vulnerable Customers who are signed up to a PAYG service, both financial hardship and life-style choice.
Members are expected to comply with all other clauses in the Marketing section APPENDIX 2 – Clauses Specific to Vulnerable Customers PurposeThis section is a grouping of all the clauses in the Code specific to vulnerability.
As a minimum, suppliers are required to guarantee their Code of Practice on Marketing and Advertising, Code of Practice on Sign Up, Code of Practice on Billing, Code of Practice on Disconnection, Code of Practice on Vulnerable Customers, Code of Practice Pay As You Go Metering and Budget Controllers, Code of Practice on Complaint Handling and Code of Practice on Smart Services.1.1.3 A minimum penalty of €30 shall apply per guarantee.