SUPPORTO TECNICO TECHNICAL SUPPORT Cláusulas de Ejemplo

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Clause: SUPPORTO TECNICO TECHNICAL SUPPORT

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Parent Clauses

DISPOSICIONES COMPLEMENTARIAS MISCELLANEOUS STIPULATIONS
OBJETIVO DE LOS NIVELES DE SERVICIOS PURPOSE OF SERVICES LEVELS
DEFINICIONES DEFINITIONS

Sub-Clauses

COMPROMISO DE DISPONIBILIDAD DEL SERVICIO SAAS SAAS SERVICE AVAILABILITY COMMITMENT
CRÉDITOS DE SERVICIO SERVICES CREDIT
Asistencia técnica de Splio / fuera del ámbito de Soporte Splio technical support / outside the scope of Support
NIVELES DE SOPORTE LEVELS OF SUPPORT
CRÉDITOS DE SERVICIO POR EL COMPROMISO DE SERVICIO SERVICES CREDIT FOR THE SERVICE COMMITMENT
EXCLUSIONES EXCLUSIONS
SOLICITUD DEL CRÉDITO DE SERVICIO SERVICE CREDIT REQUEST

SUPPORTO TECNICO TECHNICAL SUPPORT. 3.1 Responsabilidad del Cliente en materia de Soporte Client's Responsibility for Support

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