Complaints. 10.1 In case the Customer has any complaints, he/she is entitled to file them directly with SweepBank, using the contact data provided in the Specific Terms or on the Website. Complaints shall be settled by negotiations. The Customer shall file the complaint in writing (including email), specifying therein: (a) his or her name, surname, personal identity code, address of the place of residence and contact information;
Complaints. Complaints and claims must be presented to Boomi ry at the latest the next weekday after the rented date via email to xxxxx@xxxxx.xx or by phone to the premises coordinator (p. 040 5848869). Boomi ry is not liable for any damages caused by force majeure.
Complaints. 10.1 In case the Customer has any complaints, he/she is entitled to file them directly with Ferratum, using the contact data provided in the Specific Terms or on the Website. Complaints shall be settled by negotiations. The Customer shall file the complaint in writing (including email), specifying therein: (a) his or her name, surname, personal identity code, address of the place of residence and contact information; (b) date of submission of the complaint letter and (c) the nature of the conflict, his or her claim and substantiation thereof. The Customer shall enclose copies of documents certifying the transaction as well as other documents substantiating the complaint (if possible). An electronically submitted complaint shall not require a signature. Ferratum shall provide acknowledgement of receipt within 2 working days and a reply (either by email or post) to the Customer within within 15 working days from the day of receipt of the submission. If it is not possible for Ferratum to reply within 15 days due to objective reasons, Ferratum shall inform the Customer of this without delay, specifying a reasonable time period, which shall not be longer than an additional fifteen (15) working days within which the reply shall be provided. If Xxxxxxxx refuses the Customer’s request it shall provide reasons for such refusal. If Ferratum does not provide a reply within the time period specified herein, it shall be considered that Ferratum has refused the Customer’s request.
Complaints. 10.1 The quality and manufacture of the products are based on samples that TSS delivers to the Buyer if necessary. Any reference to technical norms is considered to constitute a description of performance but such reference does not constitute a quality guarantee. Public statements or advertising also do not establish a quality guarantee.
Complaints. Any complaints must be presented to Tamko by email to xxxxx@xxxxx.xx immediately on the working day following the rental. Tamko is not responsible for damage caused to the lessee due to (force majeure) reasons beyond Xxxxx'x control. The lessor's liability is limited to the maximum rental price. Tamko reserves the rights to amend the ordering and delivery terms and prices. The Student Union of Tampere University of Applied Sciences Xxxxxxxxx 0, X-building FI-33520 Tampere Tel +000 00 000 0000, xxxxx@xxxxx.xx