Service Provision. Design, review and adapt module and unit content in response to student feedback and need, with a view to improving student retention. • Engage with quality assurance procedures to ensure that University standards are met. • Collaborate with academic colleagues on subject/programme development and delivery within the department, the Faculty and across the University (where appropriate) to ensure that the curriculum portfolio remains current and the assessment procedures are relevant. • Co-ordinate student events, as required, ensuring the effective use of time and resources. • Assist in appropriate pre-entry, recruitment, selection and admissions activities (including Open Days and Visit Days) in order to promote the department and gain a better understanding of student needs/expectations. • Provide a first point of contact for student welfare issues, referring problems on where they are complex or serious.
