Account Management, All Lots Sample Clauses

Account Management, All Lots. Additional Requirements 6.2.1 The Supplier shall provide the Authority with a named Account Manager, by email, within five (5) working days of signing the Framework Agreement. The nominated Account Manager shall have a minimum of two years’ relevant industry experience. 6.2.2 The Customer Account Manager shall work closely with respective Contracting Authorities to ensure the effective transition of the Office Supplies requirements as detailed in the Implementation Plan, Framework Schedule 23. 6.2.3 The Authority requires that all communications to the Supplier are acknowledged within four (4) Working Days Monday to Friday, excluding public holidays. 6.2.4 The Supplier shall provide a deputy Account Manager to cover periods of unavailability and absence. 6.2.5 The Account Manager shall deliver and communicate transparency of pricing, savings, and shall provide to the Authority, as a minimum, with the following: (i) A written recommendations report every quarter, outlining how Contracting Authorities can purchase more effectively and make incremental savings; (ii) An agreed summarised Continuous Improvement Plan, to be submitted three (3) months after the first Contracting Authority(ies) Call Off Commencement Date, with quarterly communication of progress on actions for the duration of this Framework Agreement. The entire Continuous Improvement Plan shall be updated annually for the duration of this Framework Agreement. 6.2.6 A quarterly written communication, which includes details of changes in customer behaviour trends, improvements, risks, issues, complaints and concerns. 6.2.7 The Account Manager shall attend Supplier Review Meetings with the Authority, in accordance with the requirements of Framework Schedule 8: Framework Management. The frequency of these meeting shall be agreed with the Authority. 6.2.8 The Customer Account Manager shall hold operational service review meetings with the Contracting Authorities as detailed in the Contracting Authorities’ Call Off Contract. 6.3
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Related to Account Management, All Lots

  • Account Management 15.1 The Contractor is required to provide a dedicated Strategic Account Manager who will be the main point of contact for the Authority. The Strategic Account Manager will:  Attend quarterly, or as otherwise agreed, review meetings with the Authority, in person at the Authority’s premises or other locations as determined by the Authority  Attend regular catch-up meetings with the Authority, in person or by telephone/videoconference  Resolve any on-going operational issues which have not been resolved by the Contractor or Account Manager(s) and therefore require escalation  Ensure that the costs involved in delivering the Framework are as low as possible, whilst always meeting the required standards of service and quality.

  • Account Manager A designated Account Manager for the Centralized Contract shall be provided. The Account Manager is responsible for the overall relationship with the State during the course of the Contract and shall act as the central point of contact. Billing Contact A designated Billing Contact for the Centralized Contract shall be provided. The Billing Contact will become the single point of contact between the Contractor and the Authorized User for matters related to invoicing, billing and payment. Emergency Contact Not a complete sentence. A designated Emergency Contact for the Centralized Contract shall be provided. The Emergency Contact will be available 24 hours a day, 365 days per year for emergency procurements.

  • Account Monitoring Merchant acknowledges that Servicer will monitor Merchant’s daily deposit activity. Servicer may upon reasonable grounds suspend disbursement of Merchant's funds for any reasonable period of time required to investigate suspicious or unusual deposit activity. Servicer will make good faith efforts to notify Merchant promptly following suspension. Servicer is not liable to Merchant for any loss, either direct or indirect, which Merchant may attribute to any suspension of funds disbursement.

  • Construction Management Plan Contractor shall prepare and furnish to the Owner a thorough and complete plan for the management of the Project from issuance of the Proceed Order through the issuance of the Design Professional's Certificate of Material Completion. Such plan shall include, without limitation, an estimate of the manpower requirements for each trade and the anticipated availability of such manpower, a schedule prepared using the critical path method that will amplify and support the schedule required in Article 2.1.5 below, and the Submittal Schedule as required in Article 2.2.3. The Contractor shall include in his plan the names and resumés of the Project Superintendent, Project Manager and the person in charge of Safety.

  • Program Management 1.1.01 Implement and operate an Immunization Program as a Responsible Entity

  • Management and Control Systems Grantee will:

  • Project Management Plan 1 3.4.1 Developer is responsible for all quality assurance and quality control 2 activities necessary to manage the Work, including the Utility Adjustment Work.

  • Project Management Services Contractor shall provide business analysis and project management services necessary to ensure technical projects successfully meet the objectives for which they were undertaken. Following are characteristics of this Service:

  • PERFORMANCE MANAGEMENT SYSTEM 5.1 The Employee agrees to participate in the performance management system that the Employer adopts or introduces for the Employer, management and municipal staff of the Employer.

  • Investment Management If and to the extent requested by the Advisor, the Sub-Advisor shall, subject to the supervision of the Advisor, manage all or a portion of the investments of the Portfolio in accordance with the investment objective, policies and limitations provided in the Portfolio's Prospectus or other governing instruments, as amended from time to time, the Investment Company Act of 1940 (the "1940 Act") and rules thereunder, as amended from time to time, and such other limitations as the Trust or Advisor may impose with respect to the Portfolio by notice to the Sub-Advisor. With respect to the portion of the investments of the Portfolio under its management, the Sub-Advisor is authorized to make investment decisions on behalf of the Portfolio with regard to any stock, bond, other security or investment instrument, and to place orders for the purchase and sale of such securities through such broker-dealers as the Sub-Advisor may select. The Sub-Advisor may also be authorized, but only to the extent such duties are delegated in writing by the Advisor, to provide additional investment management services to the Portfolio, including but not limited to services such as managing foreign currency investments, purchasing and selling or writing futures and options contracts, borrowing money or lending securities on behalf of the Portfolio. All investment management and any other activities of the Sub-Advisor shall at all times be subject to the control and direction of the Advisor and the Trust's Board of Trustees.

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