Complaints and concerns. Please address any complaint or concern to the supervisor in charge, in the first instance, and if the matter is not resolved within a reasonable period, please refer it to the nursery manager. Please also refer to our complaints and compliments policy which shall apply to any complaints received by us.
Complaints and concerns. Please address any complaint or concern to the setting manager, in the first instance, and if the matter is not resolved within a reasonable period, please refer the issue to the executive coordinator. Please refer to our Complaints Policy for further information.
Complaints and concerns. Please address any complaint or concern to the Lead Teacher. Please also refer to our complaints policy.
Complaints and concerns. If you do have any queries or concerns about living in student accommodation, please get in contact with Accommodation Services on 020 7919 7192 or xxxxxxxxxxxxx@xxxx.xx.xx
Complaints and concerns. 20.1 Customer satisfaction is a priority at Bridgewater Bank. If you have a concern or complaint about your GIC or any other service we provide, please let us know. For information on our complaint resolution process, see our complaint resolution brochure, We Want to Hear from You, by visiting our website or by contacting us as set out at Section 21.0 below. You may also contact the Financial Consumer Agency of Canada in writing at 000 Xxxxxxx Xxxxxx Xxxx, 0xx Xxxxx, Xxxxxx, Xxxxxxx, X0X 0X0 or through its website at xxx.xxxxxx.xx/xx/xxxxxxxxx-xxxxxxxx- agency.html.
Complaints and concerns. 22.1. Please address any complaint or concern to the room senior, in the first instance, and if the matter is not resolved within a reasonable period, please refer it to the nursery manager. Please also refer to our complaints and compliments policy.
Complaints and concerns. Please address any complaint or concern to the person in charge, in the first instance, and if the matter is not resolved within a reasonable period, please refer it to the nursery manager. Please also refer to our complaints and compliments policy which shall apply to any complaints received by us. Please refer to the CCL 2.0 Compliments & Complaints policy. Please ask for a copy of it if necessary. We are registered and regulated by Ofsted who can be contacted regarding any complaint you may have about your child's childcare, you can ring 0300 123 1231 or you can write to them at: Applications, Regulatory and Contact (ARC) Team Ofsted Piccadilly Gate Store Street Manchester. M1 2WD xxx.xxxxxx.xxx.xx/xxxxx-xxxxx-xxx-xxxxxxxxx
Complaints and concerns. Whilst your child’s experience in the Nursery is a happy one, there may be times when you are unhappy with our service. We hope that you will share your concerns with our Manager, her Deputies, or the Proprietor and we will be able to resolve them. However, if your concerns are not resolved you or The Nursery should contact OFSTED, Xxxxxxxxxx Xxxx, Xxxxx Xxxxxx, Xxxxxxxxxx X0 0XX Tel: 0000 000 0000. Please address any complaint or concern to the Manager in Charge. Please also refer to our Complaints Policy & Procedure.
Complaints and concerns. 14.1 If, during an allocated Placement, a complaint is made against a student, the Placement Provider may commence an investigation, but must report the matter to the HEI within 24 hours. Complaints against students will be formally investigated in accordance with the relevant HEI and/or regulatory body disciplinary procedure. This does not preclude the Placement Provider undertaking investigations as required by their organisational governance.
14.2 The HEI agrees to inform the Placement Provider regarding a Fitness to Practise decision outcome about any incident that occurred directly whilst the student was on a specific Placement and impacted on their ability to complete the Placement.
14.3 The Placement Provider agrees to notify the HEI where a student’s professional attitudes or behaviour constitutes a significant concern during a Placement allocation. This includes students who may be on a flexible route and the impact of a disciplinary action within their substantive role has implications for their student status.
14.4 The Placement Provider and the HEI will co-operate in answering any service user / carer complaint in terms of clinical negligence or personal injury involving a student during a Practice Learning Experience. The Placement Provider and HEI will follow relevant policies and procedures for managing complaints and incidents. Should a student be required to provide a statement of fact regarding an untoward clinical incident / complaint, the Placement Provider will contact the relevant HEI Programme Lead to request this, so that the student is given appropriate support and advice, with access to relevant documents to write an accurate statement. Students should not be contacted directly for such statements.
14.5 Any accident or untoward incident sustained by a student during an allocated Placement, must be reported to the HEI as soon as possible. The relevant HEI and Placement Provider will formally investigate such matters. Health and Safety lead involvement and agreed local procedures relating to the recording and reporting of accidents/incidents should be followed (Appendix 1).
14.6 During a Placement, if a student wishes to raise a concern, complaint or safeguarding issue in relation to a Practice Learning Environment, the student will inform the HEI as soon as possible. The HEI and Placement Provider will investigate the student’s complaint in line with local policy and procedure.
14.7 The HEI will report circumstances to HEIW where P...
