Common use of ADJUSTMENT OF COMPLAINTS Clause in Contracts

ADJUSTMENT OF COMPLAINTS. 1. Should there be any dispute or complaint as to the interpretations of any of the clauses of this agreement, or any grievances arising out of the operation of this agreement, except in cases of discharge or suspension, the employee shall continue to work as per the conditions existing prior to the time the dispute, complaint or grievance arose. 2. Steps to be followed: Step One: The grievance shall first be taken up by the employee with his Supervisor and the employee shall be accompanied by a Shop Xxxxxxx. The grievance must be brought forward within thirty (30) days of the Union learning of the event in question. If no satisfactory settlement is reached the grievance may, within fifteen (15) days, be taken to Step Two. Step Two: Grievances referred to Step Two shall be dealt with at the next scheduled Standing Committee meeting. If the two (2) Standing Committees are unable to arrive at a settlement the grievance may be referred to Step three (3) within thirty (30) days. Grievances other than those involving individual employees may be initiated at this step by either party. Step Three: The grievance may, upon request of either party, be taken up with the President or his designate. The Company will be represented by the Vice President of Human Resources. The Union will be represented by a National Representative and/or the Local 433 Business Agent, and the Union Standing Committee. If no agreement is reached at this stage, the matter may, within thirty (30) days, be referred to an Arbitrator as outlined in subsection 4. 3. In the event a grievance has not advanced to the next step within the time limits set forth above, then the grievance shall be deemed to be abandoned and all rights of recourse to the Adjustment of Complaints under this agreement in respect of this grievance shall be at an end. The time limit between all steps may be extended by mutual consent. 4. a. The Company and the Union will endeavour to agree upon the selection of the Arbitrator. In the event the Company and the Union are unable to agree upon the selection of the Arbitrator, they will apply, within the thirty (30) day period, to have the Arbitrator appointed under the Arbitration provisions of the Labour Code of B.C.

ADJUSTMENT OF COMPLAINTS. (a) Standing Committees shall be maintained in the Plant in the following manner: 1. Should there be any dispute or complaint as to The local Manager shall appoint a Company Standing Committee of three individuals which shall represent the interpretations of any of the clauses of this agreement, or any grievances arising out of the operation of this agreement, except in cases of discharge or suspension, the employee shall continue to work as per the conditions existing prior to the time the dispute, complaint or grievance aroseCompany. 2. Steps to The Local Union shall select from its membership a Union Standing Committee of three which shall represent the Union for the purposes stated in this Agreement. (b) The Company and the Union mutually agree that, when a grievance, complaint or dispute arises in the Plant coming under the terms of this Agreement, it shall be followed: taken up in the manner set out below. The parties agree that complaints and grievances should be initiated and processed promptly. Grievances, as a result of a discharge or suspensions shall be initiated at Step One: 2. Policy grievances and grievances as a result of a discharge or suspension shall be started at the second (2) step of the procedure. 1. The grievance shall first be taken up within 20 working days, excluding days on vacation, by the employee with his Supervisor and immediate supervisor; the employee shall will be accompanied by a Shop Xxxxxxx. The grievance must be brought forward within thirty (30) days of the Union learning of the event in questionshop xxxxxxx. If during that meeting no satisfactory settlement is reached the grievance mayreached, within fifteen (15) days, be taken to Step Two. Step Two: Grievances referred to Step Two shall be dealt with at the next scheduled Standing Committee meeting. If the two (2) Standing Committees are unable to arrive at a settlement then the grievance may be referred to Step three (3) written up immediately. The supervisor will submit a written reply within thirty (30) 3 working days. Grievances other than those involving individual employees may be initiated at this step Step Two by either party. 2. Step Three: The Union and Company Standing Committees, on notification in writing of the grievance from one to the other of the existence of a grievance, shall, within three (3) days, agree on a mutually satisfactory date for a meeting thereon, but in no case longer than five (5) days from the date such notice has been given. An officer of Local 1118 may be present at this meeting. Subjects not listed on the written notice shall nevertheless be dealt with. If the two Standing Committees are unable to arrive at a settlement within five (5) days of their first meeting, the question may be dealt with as set out in No. 3 below. 3. The grievance may, upon written request of by either party, within 30 days (a copy of which request shall be taken up with delivered to the other party), be referred to the President of the Communication, Energy and Paperworkers Union (or his designate. The Company will be represented by the Vice President representative) and Director of Human ResourcesResources or his/her representative who shall meet within 30 days. The Union It is agreed that the Standing Committees and Plant Manager may take part in this meeting. Either party will be represented by submit a National Representative and/or written reply within 21 days of the Local 433 Business Agent, and grievance meeting. It is understood that his/her representative shall not include a representative that participated in step two of the Union Standing Committeegrievance meeting). 4. If no agreement is reached at this stage, the matter may, within thirty (30) days, may be referred to an Arbitrator Arbitration, within 30 days, as outlined set out in subsection 4No. 5 below. 35. In the event a grievance has not advanced to the next step within the time limits set forth above, then the grievance shall be deemed to be abandoned and all rights of recourse to the Adjustment of Complaints under this agreement in respect of this grievance shall be at an end. The time limit between all steps may be extended by mutual consent. 4. a. The Company and the Union will endeavour to agree upon the selection of the single Arbitrator. In the event the Company and the Union are unable to cannot agree upon the selection of the Arbitrator, they will apply, within the a thirty (30) day period, period to have the Arbitrator appointed under the Arbitration provisions of the Alberta Labour Code Relations Code. (a) The parties shall bear in equal portions the fees and expenses of B.C.the Arbitrator. (b) The Arbitrator shall be restricted to interpreting and applying the provisions of this Agreement and shall have no authority to alter, modify, subtract from, or supplement them in any way. (c) The procedure as set forth in this Section shall not be applicable to any employee in the case of discharge until he has completed thirty (30) days worked or two hundred and forty (240) hours worked. (d) Any grievance not processed in conformity with this Section shall be deemed to be abandoned, and all rights of recourse to the grievance procedure shall be at an end. The time limits between steps may be extended by mutual consent. 7. It is understood that if the Union so requests, the grievor shall attend any stage of the grievance procedure.

ADJUSTMENT OF COMPLAINTS. 1. Should there be It is mutually desired and intended by the patties that any dispute or complaint as to the interpretations of any of the clauses of this agreement, or any grievances arising out of the interpretation of this agreement will be communicated by the employee to their supervisor in order to provide an opportunity for discussion and timely resolution, prior to the issue becoming a grievance. an employee is not satisfied with the resolution offered by their immediate supervisor they may then initiate a grievance. The grievance procedure is designed to resolve, as quickly as practical, disputes complaints as to the interpretation or operation of this agreementAgreement. In the event that a written grievance is submitted arising out of the interpretationor operation of this Agreement, except in cases of discharge or suspension, the employee shall continue to work as per the conditions existing prior to the time the dispute, complaint or grievance dispute arose. 2. Steps to be followed: Step One: The grievance shall first be taken up by with the immediate supervisorby the employee with his Supervisor and the employee shall be accompanied by a Shop Xxxxxxx. shop xxxxxxx.The supervisor will answer the grievance must be brought forward within thirty seven (307) days of receiving the Union learning of the event in questionwritten grievance. If there is no satisfactory settlement is reached resolution at first step the grievance may, union may within fifteen seven (157) days, be taken advise the department supervisor that the employee intends to Step Twoproceed with the grievance. Step Two: Grievances referred supervisor and chief shop xxxxxxx will then have fourteen (14) days from the date of notification to Step Two shall be dealt with at deal with, and answer, the next scheduled Standing Committee meeting. If the two (2) Standing Committees are unable to arrive at a settlement the grievance may be referred to Step three (3) within thirty (30) daysgrievance. Grievances other than those involving of individual employees may be initiated at this step Step two by either party. Step Three: The grievance If there is no satisfactory resolution at second step then either party may, upon request within seven (7) days, the question to the Standing Committeesby advisingthe chairmenof the Standing Committees of either party, be taken up the intention to proceed with the President or his designategrievance. The Company Standing Committees will thenhave thirty (30) days to dealwith and answer the grievance. If there is no satisfactory resolutionat third step then the question may, seven (7) days upon written request from either Standing be represented by referred to the Vice President of Human Resources. The Union will be represented by a National Representative and/or the Local 433 Business Agent, and the Senior Mill Manager who will then have thirty (30)days to deal with and answer the grievance. Either party may elect to involve outside help at this step such as a regional Union Standing Committeerepresentative and or a Managementrepresentativefrom outside of Elk Falls. If there is no agreement is reached satisfactory resolution at this stage, the step then matter may, within thirty (30) days, be referred to an Arbitrator as outlined in subsection 4. 3. In the event a grievance has not advanced to the next step within the time limits set forth above, then the grievance shall be deemed to be abandoned and all rights of recourse to the Adjustment of Complaints under this agreement in respect of this grievance shall be at an endArbitrator. The time limit between all steps periods may be extended by mutual consent. 4. a. The Company agreementby Management and the Union will endeavour Union. Where a grievance arising from the discharge of an employee progresses to agree upon the selection of the Arbitrator. In the event the Company and the Union are unable to agree upon the selection of the Arbitratorarbitration, they will applyeither party may elect, within the thirty (30) day periodin writing, to have utilize the Arbitrator appointed under procedure outlined in Section below as an alternativeto the Arbitration provisions of the Labour Code of B.C.arbitrationprocedure set out in Section