Availability and Contacts Sample Clauses

Availability and Contacts. Technical Support. GoodTime will make technical support available to Customer by e-mail during the following business hours: 9:00am – 6:00pm PT. GoodTime’s technical support personnel will provide Customer with remote assistance for help in using and operating the GoodTime Service. For issues or errors in Customer’s information systems or third party products or services, GoodTime’s support is limited to assisting in diagnosing the issue or error. Extended Support Hours. GoodTime will make extended technical support available to Customer via in-messaging (chat) accessible from the GoodTime website during the following business hours: 7:00am – 6:00 PM PT.
Sample 1Sample 2
AutoNDA by SimpleDocs
Availability and Contacts. The technical support contact can be reached by emailing xxxxxxx@xxxxxxx.xxx.
Sample 1
Availability and Contacts. Contractor shall make technical support available to JCC by toll-free telephone number, email, and a web ticketing process twenty-four (24) hours per day, seven (7) days per week. Contractor’s support personnel shall provide JCC with remote assistance for help in using and operating the Subscription Services and to accept reports of Errors. Contractor shall ensure that each of its Personnel performing any M&O Support Services are experienced, knowledgeable, and qualified in the use, maintenance, and support of the Subscription Services. Contact information for technical support is as follows:
Sample 1
Availability and Contacts. Vendor will make technical support available to the City by toll-free telephone number, e-mail, voice mail and pager twenty-four (24) hours per day, seven (7) days per week. Vendor’s support personnel will provide the City with remote assistance for help in using and operating the System and to accept reports of bugs, defects or Defects in the System. Vendor will ensure that each of its personnel performing any Support Services are experienced, knowledgeable and qualified in the use, maintenance and support of the System. Vendor Contact information for technical support is as follows:
Sample 1
Availability and Contacts. 1Life will make technical support available for the patient portal and mobile application by toll-free telephone number and e-mail 24 hours per day, 7 days per week. 1Life’s support personnel will provide remote assistance to Eligible Employees and Eligible Dependents for help in using the patient portal and mobile application and to accept reports of Errors in the patient portal and mobile application. 1Life will ensure that its personnel performing any maintenance and support services are experienced, knowledgeable and qualified in the use, maintenance and support of the Front End Hosted Services. Contact information for technical support will be provided to Google prior to the commencement of Services.
Sample 1

Related to Availability and Contacts

  • Vendor Identity and Contact Information It is Vendor’s sole responsibility to ensure that all identifying vendor information (name, EIN, d/b/a’s, etc.) and contact information is updated and current at all times within the TIPS eBid System and the TIPS Vendor Portal. It is Vendor’s sole responsibility to confirm that all e-correspondence issued from xxxx-xxx.xxx, xxxxxxx.xxx, and xxxxxxxxxxxxxxxx.xxx to Vendor’s contacts are received and are not blocked by firewall or other technology security. Failure to permit receipt of correspondence from these domains and failure to keep vendor identity and contact information current at all times during the life of the contract may cause loss of TIPS Sales, accumulating TIPS fees, missed rebid opportunities, lapse of TIPS Contract(s), and unnecessary collection or legal actions against Vendor. It is no defense to any of the foregoing or any breach of this Agreement that Vendor was not receiving TIPS’ electronic communications issued by TIPS to Vendor’s listed contacts.

  • General Availability The commitment to availability specified in the letter of appointment shall be subject to mutually acceptable revision. Such revision will occur once per year, or, if mutually agreed between the Employer and the employee, on a more frequent basis. The Employer will issue a revised letter of appointment to reflect approved changes to employee’s general availability.

  • High Availability Registry Operator will conduct its operations using network and geographically diverse, redundant servers (including network-­‐level redundancy, end-­‐node level redundancy and the implementation of a load balancing scheme where applicable) to ensure continued operation in the case of technical failure (widespread or local), or an extraordinary occurrence or circumstance beyond the control of the Registry Operator. Registry Operator’s emergency operations department shall be available at all times to respond to extraordinary occurrences.

  • Service Availability You understand that Service availability is at all times conditioned upon the corresponding operation and availability of the communication systems used in communicating your instructions and requests to the Credit Union. We will not be liable or have any responsibility of any kind for any loss or damage thereby incurred by you in the event of any failure or interruption of such communication systems or services resulting from the act or omission of any third party, or from any other cause not reasonably within the control of the Credit Union.

  • EPP service availability Refers to the ability of the TLD EPP servers as a group, to respond to commands from the Registry accredited Registrars, who already have credentials to the servers. The response shall include appropriate data from the Registry System. An EPP command with “EPP command RTT” 5 times higher than the corresponding SLR will be considered as unanswered. If 51% or more of the EPP testing probes see the EPP service as unavailable during a given time, the EPP service will be considered unavailable.

  • Availability Control Personal Data will be protected against accidental or unauthorized destruction or loss.

  • RDDS availability Refers to the ability of all the RDDS services for the TLD, to respond to queries from an Internet user with appropriate data from the relevant Registry System. If 51% or more of the RDDS testing probes see any of the RDDS services as unavailable during a given time, the RDDS will be considered unavailable.

  • Product Availability Under no circumstances shall Company be responsible to Representative or anyone else for its failure to fill accepted orders, or for its delay in filling accepted orders, when such failure or delay is due to strike, accident, labor trouble, acts of nature, freight embargo, war, civil disturbance, vendor problems or any cause beyond Company's reasonable control.

  • Availability of Services CBT agrees not to discontinue or refuse to provide any service provided or required hereunder other than in accordance with the terms of this Agreement, or unless required by the Commission.

  • System Availability Although we will try to provide continuous access to the Service, we cannot and do not guarantee that the Service will be available 100% of the time and will not be liable in the event Service is unavailable. Actual service or network performance is dependent on a variety of factors outside of our control. If you notify us within twenty-four (24) hours and we confirm an outage consisting of a period of two (2) hours in any calendar month, and not due to any service, act, or omission of you, a third party, your applications, equipment or facilities, or reasons outside of our control, you shall be eligible for a service credit. A service credit shall be computed as a pro-rated charge for one day of the regular monthly fees for the Service in the next monthly statement. Intermittent service outages for periods of less than two (2) hours are not considered service outages. Outages caused by routine scheduled maintenance are also not considered an outage. You shall receive advance notice no less than forty-eight (48) hours in advance of our scheduled maintenance. Scheduled maintenance will be performed between 12:00 a.m. and 6:00 a.m. CST.

Draft better contracts in just 5 minutes Get the weekly Law Insider newsletter packed with expert videos, webinars, ebooks, and more!