BUSINESS SUPPORT – SERVICE LEVEL AGREEMENTS Sample Clauses

BUSINESS SUPPORT – SERVICE LEVEL AGREEMENTS. ‌ The LA acknowledges the requirements placed upon its Headteachers and Governors, especially in relation to legal responsibilities, and as such it has developed a number of SLA’s to provide the required support. The SLA’s reduce the burden of following agreed protocols and ensure that any action taken conforms with legal requirements, and therefore protects Headteachers and Governors where the outcomes of their actions, if the worst should happen, could be challenged in a court of law. In this context, the LA strongly advises School Governors to sign the SLA’s provided, since the consequences of not doing so could lead to significant legal obligations for Headteachers and Governors. SLA’s are available to support schools in their management of: • Premises • Finance • Legal Affairs • HR and Payroll • ICT • Governance • Catering • Supply Cover Insurance Further details and individual SLA contents can be obtained through the responsible sections. For Schools entered into SLA’s: Should outcomes of actions undertaken be challenged or in instances of misadventure, the legal responsibility falls on the LA.
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Related to BUSINESS SUPPORT – SERVICE LEVEL AGREEMENTS

  • Service Level Agreements If a Service or a Plan includes a Service Level Agreement (SLA):

  • Service Level Agreement Subject to the terms and conditions of this Agreement, Bank agrees to perform the custody services provided for under this Agreement in a manner that meets or exceeds any service levels as may be agreed upon by the parties from time to time in a written document that is executed by both parties on or after the date of this Agreement, unless that written document specifically states that it is not contractually binding. For the avoidance of doubt, Bank’s Service Directory shall not be deemed to be such a written document.

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  • Technical Support Services 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").

  • Support Services HP’s support services will be described in the applicable Supporting Material, which will cover the description of HP’s offering, eligibility requirements, service limitations and Customer responsibilities, as well as the Customer systems supported.

  • Maintenance and Support Services As long as you are not using the Help Desk as a substitute for our training services on the Tyler Software, and you timely pay your maintenance and support fees, we will, consistent with our then-current Support Call Process:

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