Cancellation General. If you wish to cancel your Travel Product booking:
(i) you are required to inform Xxxxxx Holidays in writing 30 days or more prior to your scheduled arrival dates. A cancellation fee of the greater amount of 10% of total booking, or $50, will apply and the remaining balance will be refunded.
(ii) Cancellation of your reservation less than 30 days prior to your arrival date or for No Show will result in a forfeiture of the total amount paid.
Cancellation General. (a) Winter:
(i) you are required to inform Xxxxxx Holidays in writing 30 days or more prior to your scheduled arrival dates. A $100.00 cancellation fee will apply and the balance will be fully refunded.
(ii) Cancellation of your reservation less than 30 days prior to your arrival date or for No Show will result in a forfeiture of the total amount paid.
(b) Summer:
(i) you are required to inform Xxxxxx Holidays in writing 48 hours prior to the scheduled arrival date. A $100.00 cancellation fee will apply and the balance will be fully refunded.
(ii) Cancellation of your reservation less than 48 hours prior to your arrival date or for No Show will result in a forfeiture of the total amount paid.
Cancellation General. (a) This policy applies to any booking or reservation made by you with Xxxxxx Holidays Pty Ltd ACN 165 086 126 (us, our or we) via our website (xxxxxxxx.xxx.xx) for:
(i) lift passes and ticketing products that provide access to and use of ski, snowboard and tobogganing slopes, equipment hire for skiing, snowboarding, mountain biking, snowshoeing, cross country skiing and tobogganing, transport (including buses, shuttle buses, ride share services and taxis), health services (including myotherapy, physiotherapy and massage), group and school tuition, private tuition, the Xxxxxx Air Zone, full day programs, events, on-mountain experiences, sightseeing, sled dog tours and guided tours (including walking tours, snowshoe tours and cross country skiing tours) (Resort Products & Services). For the avoidance of doubt, season membership lift passes (and Ikon base passes) and vehicle season passes are not included as products and services under this policy; and
(ii) accommodation products and services (Accommodation Products & Services).
(b) If a booking or reservation for any Resort Products & Services or Accommodation Products & Services is cancelled by you more than 30 days prior to the date of the booking or reservation, subject to clause (e), you will be entitled to a refund or credit for any payment you have made to us, less the greater of:
(i) $50; or
(ii) 10% of the total cost of the booking or reservation fee.
(c) If you would like to cancel a booking or reservation for any Resort Products & Services or Accommodation Products & Services and request a refund or credit, you must send an email to xxxxxxxx@xxxxxxxxxxxxxx.xxx.xx as soon as reasonably practicable.
(d) Any accepted refund or credit by us under this policy will only be made available to the person or entity who paid for the booking or reservation.
(e) Subject to and without limiting any statutory rights under the Australian Consumer Law that may apply, you will not be entitled to a refund or credit for any payment you have made to us:
(i) if you cancel a booking or reservation for any Resort Products & Services or Accommodation Products & Services within 30 days of the date of the booking or reservation;
(ii) if the booking or reservation for any Resort Products & Services or Accommodation Products & Services is marked or described as ‘Non- Refundable’. For the avoidance of doubt, if a booking or reservation is marked or described as ‘Non-Refundable’, you will be liable for and have to pay to us a c...
