Client Handbook. By signing this Agreement, Client agrees to read and abide by the processes, procedures and policies outlined in the Client Handbook, a copy of which will be emailed to Client after signing this Agreement. The Client Handbook contains important information about the day-to-day aspects of working with Consultant, such as: • Customer Responsibilities and Primary IT Contact - xxxxx://xxxx00.xxxxx.xxx/shared_article/p9DgLLffWseKThrMNLi5WvxG • How To Request Technical Support: xxxxx://xxxx00.xxxxx.xxx/shared_article/jYHYgYuTBXTcrphx8bXArQc2 • How-To View and Pay Invoices: xxxxx://xxxx00.xxxxx.xxx/shared_article/EzzaHAkVvzntMfd4QwmGMPa9 • How To Request New Employee Setup: xxxxx://xxxx00.xxxxx.xxx/shared_article/dKr3oLQKWGB3KKV145jpKxEK • How To Request Employee Termination or Leaving: xxxxx://xxxx00.xxxxx.xxx/shared_article/LFFiYwv9bVrEFrxQ9uPLkkqv • Our response and resolution times: xxxxx://xxxx00.xxxxx.xxx/shared_article/Ty2pj8RuEyrfuwnDegqWcWqD • Issue priorities, service tiers and escalation thresholds: xxxxx://xxxx00.xxxxx.xxx/shared_article/Ty2pj8RuEyrfuwnDegqWcWqD • How to can request to escalate service issues: xxxxx://xxxx00.xxxxx.xxx/shared_article/caU16SzEH6REN3CS5sQ6oHw8 • Our general hardware and software requirements and recommendations: xxxxx://xxxx00.xxxxx.xxx/shared_article/NX1HjU5VHSF9CXnbmWTPpork • How-to order hardware or software: xxxxx://xxxx00.xxxxx.xxx/shared_article/1wZ8ZscBizdraNu1g5s4wPYj • Important policies that all users must follow to keep your network secure and functioning as intended: xxxxx://xxxx00.xxxxx.xxx/shared_article/Mwg9NRjC8mnBkmHhYAvxr2cy The Client Handbook also contains a list of the technologies that We use to create a well-integrated, reliable and secure IT infrastructure for each of our clients (Our “Recommended Technology Platform”). (While it is possible that We may be able to purchase and integrate hardware and software that are not listed in the Client Handbook as part of Our Recommended Technology Platform, any tasks involving the installation, setup, maintenance and support relating to such products is considered outside of the scope of any Managed IT Service Plan, and as such may be billed at our Regular Hourly and After Hours and Emergency Rates.)
Client Handbook. I have received a DWI SOBER Court Client Handbook. I understand and agree that I am responsible for knowing all of the rules and procedures contained within the handbook.
Client Handbook. Contractors providing Medi-Cal services shall distribute the ACBHD Guide to MH Medi-Cal Services upon initial intake and upon a client’s request.
