Client Must Request Service Credit. Upon receipt of a written request from Client for a prior calendar month requesting information regarding a specific instance of Downtime or Performance Problem, TCP will provide Client with a related incident report from which Client may determine any Downtime and/or Performance Problems. In order to receive a Service Credit in connection with a particular instance of Downtime or a Performance Problem, Client must notify TCP within thirty (30) days from the time Client becomes eligible to receive a Service Credit. Failure to comply with this requirement will forfeit Client’s right to receive a Service Credit for the applicable instance of Downtime or Performance Problem.
Client Must Request Service Credit. In order to receive any of the Service Credits described above, Client must notify Heyday within 30 days from the day the Client becomes eligible to receive a Service Credit. Failure to comply with this requirement will forfeit Client’s right to receive a Service Credit.
Client Must Request Service Credit. In order to receive any of the Service Credits described, the Client must notify vendor in writing within fourteen (14) calendar days from the time the Client becomes eligible to receive a Service Credit. Failure to comply with this requirement will forfeit the Client’s right to receive a Service Credit.
Client Must Request Service Credit. Upon receipt of a written request f rom Client for a prior calendar month requesting information regarding a specific instance of Downtime or Performance Problem, TCP will provide Client with a related incident report f rom which Client may determine any Downtime and/or Performance Problems. In order to receive a Service Credit in connection with a particular instance of Downtime or a Performance Problem, Client must notify TCP within thirty (30) days f rom the time Client becomes eligible to receive a Service Credit. Failure to comply with this requirement will f orfeit Client’s right to receive a Service Credit for the applicable instance of Downtime or Performance Problem.
Client Must Request Service Credit. Upon receipt of a written request from Client for a prior calendar month requesting information regarding a specific instance of Downtime or Performance Problem, DMI will provide Client with a related incident report from which Client may determine any Downtime and/or Performance Problems. In order to receive a Service Credit in connection with a particular instance of Downtime or a Performance Problem, Client must notify DMI within thirty (30) days from the time Client becomes eligible to receive a Service Credit. Failure to comply with this requirement will forfeit Client’s right to receive a Service Credit for the applicable instance of Downtime or Performance Problem.
