Co-ordination and Follow. Up The counsellor will work with the employee to ensure appropriate services are received in a timely manner. The EAP counsellor will maintain an informal but planned follow-up procedure. If the referral is self-initiated, follow-up will only be with the employee. Contact with any treatment agency or employer would only be at the request of the employee and with their written consent . If the referral is employer-initiated, the counsellor will maintain contact with the employee, and maintain contact with the treatment agency to obtain information on type of treatment (in/out patient), approximate length of time away from work, when sessions finished, if treatment plan not working, if employee drops out of treatment and follow-up supports needed. If the employee is participating in the EAP as a result of a formal employer-initiated offer of assistance and has provided written consent, then the employer will be informed of the employees participation level and the duration of the program as per the agreement in Appendix II. If an employee has been absent from work due to treatment, then the EAP counsellor may facilitate and plan the return to the work site, where necessary, in order to help the employee return successfully to the workplace. The counsellor will maintain regular contact with community agencies to provide feedback on how services are being received and obtain feedback on how EAP is being delivered.
