COMMONWEALTH SUBSCRIBER SUPPORT Sample Clauses

COMMONWEALTH SUBSCRIBER SUPPORT. 2.7.1 Assist with Assessment of Commonwealth Agencies’ Migration Plans HSMM will assist the STARS Team in reviewing the SI Detailed Migration Plan for existing land mobile radio, mobile data, microwave radio networks, and leased lines. HSMM will also assist the STARS Team in reviewing the migration plans for each individual Agency and provide review and comment describing any difficulties discovered, and explaining changes that might be made to the plan to the STARS Program Director. Each migration plan will then be revised by the SI, and provided to the STARS Program Director in final form. HSMM will assist the STARS Team in reviewing the final migration plans for each Agency and provide final review and comment to the STARS Program Director. 2.7.2 Assist with Updating of Agency Migration Plans HSMM will assist the STARS Team with the update of the Agency migration plans as conditions change, on an annual basis. HSMM will review each migration plan update, and will work with the SI and STARS Team in up to two meetings and two review cycles, the intent of which is to minimize the impact of migration on each participating Commonwealth Agency, while bringing that Agency on line on the system in an expedient manner consistent with the Agency’s operational situation. 2.7.3 Assist with Development of Fleetmaps HSMM will assist the STARS Program Director in development and/or review of Commonwealth responsibilities with regard to fleetmaps, to include the following: • Select desired operational features • Establish Site or System Roaming parameters • Select desired priorities • Obtain Customer Radio User Specific Org. Chart • Identify Agencies and Work Groups • Describe operations process & work group Comm. Needs • Create Talkgroup Structure based on operational Needs • Select Failsoft Channel Talkgroups • Select Desired Emergency Protocols • Define DIGITAL & ANALOG ID Ranges • Define 1st Pass Individual ID Plan • Separate RIDs (Radio IDs) into Zones • Assign Aliases for Talkgroups • Assign ID ranges • Create Zone map/layout • Create spreadsheet templates • Define Console Resources per Folder • Define Operator Position Requirements (paging, multiselect, patch etc.) 2.7.4 Radio-Programming Templates Review HSMM will assist the STARS Team in the review of templates to compare them with fleetmapping requirements, and also with personality requirements on a user class basis. This review will consist of up to five (5) programming templates per type of radio model, pe...