Complaint Management, Problem Solving 投诉管理及问题解决 Sample Clauses

Complaint Management, Problem Solving 投诉管理及问题解决. If defects or conditions not according to drawing and specification are reported to the SUPPLIER by RÖCHLING, the SUPPLIER shall promptly carry out a fault analysis, for which RÖCHLING will provide support if required and insofar as reasonably possible. 如果劳士领向供应商报告了不符合图纸规范的缺陷,供应商应迅速针对劳士领反馈的问题进行分析,如果在合理的情况下提出要求,劳士领将对其提供支持。 The SUPPLIER shall immediately undertake at its own cost any necessary emergency and containment actions to protect RÖCHLING and its customers, including replacement of defective or suspect material. 供应商应立即采取必要的紧急遏制措施来保护劳士领及其顾客,包括替换缺陷的或是可疑的材料/零件,并自行承担所有费用。 Complaints must always be processed in accordance with the 8D method and format, unless otherwise agreed with RÖCHLING. The SUPPLIER must provide proof of the performed root-cause analysis with the e.g. Ishikawa, 5-Why methods, etc. Its processing time shall normally be: 3D within 24 hours, 5D within 5 working days, 6D within 10 working days, 8D within 20 working days unless by RÖCHLING differently requested or with RÖCHLING differently agreed. Submission of the 3D and 8D including respective evidence to RÖCHLING has to take place unsolicited. 除非劳士领另行同意,否则投诉必须始终按照 8D 方法进行处理。 供应商必须通过以下方式提供执行的根本原因分析的证据: Ishikawa,5-Why 方法等。其处理时间通常为:24 小时之内的 3D,5 个工作日内的 5D,10 个工作日内的 6D, 20 个工作日内的 8D,除非劳士领提出不同的要求或与劳士领达成不同的同意。供应商应主动 向劳士领交 3D 和 8D 报告及证据。 At RÖCHLING request, the SUPPLIER must carry out a process analysis or process audit. 应劳士领要求,供应商必须实施过程分析或过程审核。 The use of procurement sources stipulated by RÖCHLING or negotiated via a RÖCHLING contract does not release the SUPPLIER from its responsibility to ensure the quality of the procured products. Complaints shall be promptly made by the SUPPLIER directly to the subcontractor. On request, the SUPPLIER shall notify RÖCHLING about the respective status of the complaint processing. The above-described Complaint Management process is applicable for any issue detected in mass production as well as in the prototype or pre-launch phases. 劳士领指定的或通过劳士领谈判签约的分供方,不能免除供应商对所采购产品的质量保证责任。 投诉应由供应商直接快速的传递给分供方。应要求,供应商应通知劳士领关于投诉进展的相关情况。上述投诉过程适用于在批量生产及在原型样件或预批量阶段被发现的所有问题。 In case of a NTF (No Trouble Found) result, the supplier shall test the part under stress, elevated conditions. 如果出现 NTF(未发现故障)结果,则供应商应在加严条件下测试零件。
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Related to Complaint Management, Problem Solving 投诉管理及问题解决

  • Problem Solving Employees and supervisors are encouraged to attempt to resolve on an informal basis, at the earliest opportunity, a problem that could lead to a grievance. If the matter is not resolved by informal discussion, or a problem-solving meeting does not occur, it may be settled in accordance with the grievance procedure. Unless mutually agreed between the Employer and the Union problem-solving discussions shall not extend the deadlines for filing a grievance. The Union Xxxxxxx or in their absence, the Local Union President, or Area Xxxxxxx, or Chief Xxxxxxx, either with the employee or alone, shall present to the appropriate supervisor a written request for a meeting. If the supervisor agrees to a problem- solving meeting, this meeting shall be held within fourteen (14) calendar days of receipt of the request. The supervisor, employee, Union Xxxxxxx, and up to one (1) other management person shall attempt to resolve the problem through direct and forthright communication. If another member of management is present that person will not be hearing the grievance at Step Two, should it progress to that Step. The employee, the Union Xxxxxxx or in their absence, the Local Union President, or Area Xxxxxxx, or Chief Xxxxxxx, may participate in problem-solving activities on paid time, in accordance with Article 31, Union Rights, Section 1H.

  • Program Management 1.1.01 Implement and operate an Immunization Program as a Responsible Entity

  • Management Grievance The Employer may initiate a grievance at Step 3 of the grievance procedure by the Employer or designate presenting the grievance to the President of the Union or designate. Time limits and process are identical to a union grievance.

  • Change Management Process If Customer or Oracle requests a change in any of the specifications, requirements, Deliverables, or scope (including drawings and designs) of the Professional Services described in any Statement of Work, the party seeking the change shall propose the applicable changes by written notice. Within forty-eight (48) hours of receipt of the written notice, each party’s project leads shall meet, either in person or via telephone conference, to discuss and agree upon the proposed changes. Oracle will prepare a change order describing the proposed changes to the Statement of Work and the applicable change in fees and expenses, if any (each, a “Change Order”). Change Orders are not binding unless and until they are executed by both parties. Executed Change Orders shall be deemed part of, and subject to, this Addendum. If the parties disagree about the proposed changes, the parties shall promptly escalate the change request to their respective senior management for resolution.

  • Project Management Plan 1 3.4.1 Developer is responsible for all quality assurance and quality control 2 activities necessary to manage the Work, including the Utility Adjustment Work.

  • Problem/ Solution Statement Problem California’s forest health crisis is an emergency of unprecedented scope and scale, with disastrous implications for the state’s environment, economy, energy systems, and human life. Unlike essentially all other technologies and solutions proposed to respond to the crisis, gasification has the potential to process forest waste in a way that extracts value and sequesters a large portion of its carbon. Before the recipient’s development of the pre- commercial Powertainer technology, no one had developed gasification technology that could economically respond to the problem. As a result, there have not yet been any large-scale deployments of distributed, commercial-scale gasification technology. The acceleration of tree mortality and persistent drought conditions make finding solutions to this problem more critical with each passing day.

  • PERFORMANCE MANAGEMENT SYSTEM 5.1 The Employee agrees to participate in the performance management system that the Employer adopts or introduces for the Employer, management and municipal staff of the Employer.

  • Program Manager Owner may designate a Program Manager to administer the Project and this Contract. In lieu of a Program Manager, Design Professional may be designated to perform the role of Program Manager. The Program Manager may also be designated as the Owner’s Representative, and if no Owner’s Representative is designated, the Program Manager shall be the Owner’s Representative.

  • Clinical Management for Behavioral Health Services (CMBHS) System The CMBHS is the official record of documentation by System Agency. Grantee shall:

  • Performance Management 17.1 The Contractor will appoint a suitable Account Manager to liaise with the Authority’s Strategic Contract Manager. Any/all changes to the terms and conditions of the Agreement will be agreed in writing between the Authority’s Strategic Contract Manager and the Contractor’s appointed representative.

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