Complaints and amendments. In case of complaints, the student may appeal to the emPLANT+ Executive Board. The student may initiate the complaint through the student representative, selected by and amongst emPLANT+ students, who is member of the emPLANT+ Executive Board (advisory function for student related issues). The EB aims to deal with all complaints in a fair and consistent manner and as quickly as the circumstances allow. However, for specific complaints about a specific service or facility provided by a Partner Institution, the student shall invoke the complaints procedure of that institution. Any complaints arising in relation to emPLANT+, or termination of studies, must be raised without delay and addressed to the attention of the Coordinator. The Secretariat will amend the agreement on an ad hoc basis in case of temporary termination, e.g. on the grounds of health reasons. In case of scholarship interruptions, the Executive Board will address the situations on a case by case basis. Any amendment or update to the current agreement shall be communicated in writing and signed by the parties.
Complaints and amendments. In the event of a complaint, the student may appeal to the PlantHealth Board. The student may initiate the complaint through the Student Representative, elected by and from PlantHealth students, who is part of the PlantHealth Board (advisory role for student related issues). The PlantHealth Board will consider the matter and resolve it as soon as possible. However, for specific complaints about a particular service or facility provided by a partner institution, the student must follow that institution's complaints procedure. Any complaints relating to the Plant Health Course or the termination of studies must be brought immediately to the attention of the Course Coordinator. The Secretariat will amend the agreement on an ad hoc basis in the event of temporary termination, e.g., for health reasons. In the event of a scholarship being interrupted, the PlantHealth Board will deal with the situation on a case-by-case basis. Any changes or updates to the current agreement must be in writing and signed by the parties.
Complaints and amendments. In case of complaint, the student may appeal to the emiSS Board. The student may initiate the complaint through the student representative, selected by and amongst emiSS students, who is part of the emiSS Board (advisory function for student-related issues). The emiSS Board will consider the issue and will solve it as soon as possible. However for specific complaint about a specific service or facility provided by a Consortium Institution, the student shall invoke the complaints procedure of that institution. Any complaints arising in relation to the emiSS programme, or termination of studies, must without delay be brought to the attention of the programme Coordinator. The Secretariat will amend the agreement on a case-by-case basis of temporary termination, e.g. on the grounds of health reasons. In case of scholarship interruptions the emiSS Board will address the situations case-by-case. Any amendment or update to the current agreement shall be communicated in writing and signed by the parties.
