COMPLAINTS AND GRIEVANCES. 11.01 Parties to this Agreement believe that it is important to adjust complaints and grievances as quickly as possible. Notwithstanding any provision contained in this Article, any nurse and/or the Union may present a complaint at any time without recourse to the formal written procedures herein described. 11.02 A nurse may lodge a complaint or grievance if the nurse feels that the Centre has acted contrary to this Agreement in regard to its interpretation, application, administration or alleged violation, or feels unfairly disciplined or discriminated against. 11.03 In all steps of this complaint and grievance procedure an aggrieved nurse, if desired, may be accompanied or represented by a Union representative. The Bargaining Unit President shall receive his/her regular pay for regularly scheduled working hours lost due to attendance at grievance meetings for which permission has been granted with representatives of the Employer whether on or outside the Employer’s premises. These meetings shall be scheduled during the Bargaining Unit President’s regular scheduled hours of work whenever feasible. (a) A nurse shall lodge a verbal complaint with the Director, Residential & Professional Services not later than seven (7) working days following the event giving rise to the complaint or when the nurse first becomes aware or is advised of a matter giving rise to a grievance. The Director, Residential & Professional Services shall give the nurse a reply within seven (7) working days of receipt of the verbal complaint and if the reply is unsatisfactory to the nurse, then the nurse may resort to the formal grievance procedure. (b) The formal written procedure shall be as follows:
Appears in 5 contracts
Samples: Collective Agreement, Collective Agreement, Collective Agreement
COMPLAINTS AND GRIEVANCES. 11.01 Parties to this Agreement believe that it is important to adjust complaints and grievances as quickly as possible. Notwithstanding any provision contained in this Article, any nurse and/or the Union may present a complaint at any time without recourse to the formal written procedures herein described.
11.02 A nurse may lodge a complaint or grievance if the nurse feels that the Centre Sunbeam has acted contrary to this Agreement in regard to its interpretation, application, administration or alleged violation, or feels unfairly disciplined or discriminated against.
11.03 In all steps of this complaint and grievance procedure an aggrieved nurse, if desired, may be accompanied or represented by a Union representative. The Bargaining Unit President shall receive his/her regular pay for regularly scheduled working hours lost due to attendance at grievance meetings for which permission has been granted with representatives of the Employer whether on or outside the Employer’s premises. These meetings shall be scheduled during the Bargaining Unit President’s regular scheduled hours of work whenever feasible.
(a) A nurse shall lodge a verbal complaint with the Director, Residential & Professional Community Living Services not later than seven (7) working days following the event giving rise to the complaint or when the nurse first becomes aware or is advised of a matter giving rise to a grievance. The Director, Residential & Professional Community Living Services shall give the nurse a reply within seven (7) working days of receipt of the verbal complaint and if the reply is unsatisfactory to the nurse, then the nurse may resort to the formal grievance procedure.
(b) The formal written procedure shall be as follows:: shall give the reply in writing to the Bargaining Unit President. If the reply is not satisfactory to the nurse or Union representative, Step #2 may be followed.
Appears in 2 contracts
Samples: Collective Agreement, Collective Agreement
COMPLAINTS AND GRIEVANCES. 11.01 Parties to this Agreement believe that it is important to adjust complaints and grievances as quickly as possible. Notwithstanding any provision contained in this Article, any nurse and/or the Union may present a complaint at any time without recourse to the formal written procedures herein described.
11.02 A nurse may lodge a complaint or grievance if the nurse feels that the Centre has acted contrary to this Agreement in regard to its interpretation, application, administration or alleged violation, or feels unfairly disciplined or discriminated against.
11.03 In all steps of this complaint and grievance procedure an aggrieved nurse, if desired, may be accompanied or represented by a Union representative. The Bargaining Unit President shall receive his/her regular pay for regularly scheduled working hours lost due to attendance at grievance meetings for which permission has been granted with representatives of the Employer whether on or outside the Employer’s premises. These meetings shall be scheduled during the Bargaining Unit President’s regular scheduled hours of work whenever feasible.
(a) A nurse shall lodge a verbal complaint with the Director, Residential & Professional Services not later than seven (7) working days following the event giving rise to the complaint or when the nurse first becomes aware or is advised of a matter giving rise to a grievance. The Director, Residential & Professional Services shall give the nurse a reply within seven (7) working days of receipt of the verbal complaint and if the reply is unsatisfactory to the nurse, then the nurse may resort to the formal grievance procedure.
(b) The formal written procedure shall be as follows:: grievance shall, within seven (7) working days, be reduced to writing, dated and signed and presented to the Director, Residential & Professional Services or designate. The Director of Residential & Professional Services or designate will meet with the Local Grievance Committee to discuss the grievance at a time and place suitable to both parties. Within seven (7) working days following such meeting, the Director, Residential & Professional Services or designate shall give the reply in writing to the Bargaining Unit President. If the reply is not satisfactory to the nurse or Union representative, Step #2 may be followed.
Appears in 1 contract
Samples: Collective Agreement
COMPLAINTS AND GRIEVANCES. 11.01 Parties to this Agreement believe that it is important to adjust complaints and grievances as quickly as possible. Notwithstanding any provision contained in this Article, any nurse and/or the Union may present a complaint at any time without recourse to the formal written procedures herein described.
11.02 A nurse may lodge a complaint or grievance if the nurse feels that the Centre has acted contrary to this Agreement in regard to its interpretation, application, administration or alleged violation, or feels unfairly disciplined or discriminated against.
11.03 In all steps of this complaint and grievance procedure an aggrieved nurse, if desired, may be accompanied or represented by a Union representative. The Bargaining Unit President shall receive his/her regular pay for regularly scheduled working hours lost due to attendance at grievance meetings for which permission has been granted with representatives of the Employer whether on or outside the Employer’s premises. These meetings shall be scheduled during the Bargaining Unit President’s regular scheduled hours of work whenever feasible.
(a) A nurse shall lodge a verbal complaint with the Director, Residential & Professional Services not later than seven (7) working days following the event giving rise to the complaint or when the nurse first becomes aware or is advised of a matter giving rise to a grievance. The Director, Residential & Professional Services shall give the nurse a reply within seven (7) working days of receipt of the verbal complaint and if the reply is unsatisfactory to the nurse, then the nurse may resort to the formal grievance procedure.
(b) The formal written procedure shall be as follows:: Union representative, Step #2 may be followed.
Appears in 1 contract
Samples: Collective Agreement
COMPLAINTS AND GRIEVANCES. 11.01 Parties to this Agreement believe that it is important to adjust complaints and grievances as quickly as possible. Notwithstanding any provision contained in this Article, any nurse and/or the Union may present a complaint at any time without recourse to the formal written procedures herein described.
11.02 A nurse may lodge a complaint or grievance if the nurse feels that the Centre has acted contrary to this Agreement in regard to its interpretation, application, administration or alleged violation, or feels unfairly disciplined or discriminated against.
11.03 In all steps of this complaint and grievance procedure an aggrieved nurse, if desired, may be accompanied or represented by a Union representative. The Bargaining Unit President shall receive his/her regular pay for regularly scheduled working hours lost due to attendance at grievance meetings for which permission has been granted with representatives of the Employer whether on or outside the Employer’s premises. These meetings shall be scheduled during the Bargaining Unit President’s regular scheduled hours of work whenever feasible.
(a) A nurse shall lodge a verbal complaint with the Director, Residential & Professional Services not later than seven (7) working days following the event giving rise to the complaint or when the nurse first becomes aware or is advised of a matter giving rise to a grievance. The Director, Residential & Professional Services shall give the nurse a reply within seven (7) working days of receipt of the verbal complaint and if the reply is unsatisfactory to the nurse, then the nurse may resort to the formal grievance procedure.
(b) The formal written procedure shall be as follows:: grievance at a time and place suitable to both parties. Within seven (7) working days following such meeting, the Director, Residential & Professional Services or designate shall give the reply in writing to the Bargaining Unit President. If the reply is not satisfactory to the nurse or Union representative, Step #2 may be followed.
Appears in 1 contract
Samples: Collective Agreement
