Complaints Generally. The Contractor shall cooperate with the Village in minimizing complaints from the Residential Customers. A consistent pattern of failure to address complaints, or violations of Sections 9.2(a) through 9.2(h) of this Agreement, shall entitle the Village to exercise the remedies provided to it pursuant to Section 9.2(h) and/or Article X of this Agreement.
Appears in 2 contracts
Samples: Residential Solid Waste & Recycling Collection Services Agreement, Franchise Agreement
Complaints Generally. The Contractor shall cooperate with the Village in minimizing complaints from the Residential Customers. A consistent pattern of failure to address complaints, or violations of Sections 9.2(a9.3(a) through 9.2(h9.3(h) of this AgreementAgreement (defined as having two (2) or more complaints per month that is referred to the Village per Section 9.3(c)), shall entitle the Village to exercise the remedies provided to it pursuant to Section 9.2(h9.3(h) and/or Article X of this Agreement.
Appears in 1 contract
Samples: Franchise Agreement
Complaints Generally. The Contractor shall cooperate with the Village in minimizing complaints from the Residential Customers. A consistent pattern of failure to address complaints, or violations of Sections 9.2(a9.3(a) through 9.2(h9.3(h) of this AgreementAgreement (defined as having two or more complaints per month that is referred to the Village per Section 9.3(c)), shall entitle the Village to exercise the remedies provided to it pursuant to Section 9.2(h9.3(h) and/or Article X of this Agreement.
Appears in 1 contract
Samples: Franchise Agreement
Complaints Generally. The Contractor shall cooperate with the Village in minimizing complaints from the Residential Customers. A consistent pattern of failure to address complaints, or violations of Sections 9.2(a) through 9.2(h) of this Agreement, shall entitle the Village to exercise the remedies provided to it pursuant to Section 9.2(h) and/or Article X of this Agreement.
Appears in 1 contract
Samples: Residential Solid Waste & Recycling Services Agreement