CONDUCTING THE MEETING AND HEARING THE GRIEVANCE a) The order of the presenters is dependent on who has the onus to prove the facts. In a discipline or discharge case Management presents their facts first; for all other grievances the Union presents first.
b) Meetings are to be conducted in a manner that allows both parties to present their case in a professional manner:
(i) both Union and Management representatives are to listen to the presentations and obtain a clear understanding of the facts presented;
(ii) ask questions of either party to clarify any facts or unanswered questions relating to the problem of the grievance;
(iii) investigate and understand any newly raised items;
(iv) review the facts presented by the other party, the relevant Collective Labour Agreement articles, past practice and;
(v) make a decision regarding the disposition of the grievance
