CONTENT OF MANUAL Sample Clauses

CONTENT OF MANUAL. The Standards and Procedures Manual shall describe, with respect to the Services, the equipment and software being used and to be used and the documentation (including, e.g., operations manuals, user guides, specifications) of the details of such activities. The Standards and Procedures Manual shall describe the activities Provider shall undertake in order to provide the Services, including, where appropriate, direction, supervision, monitoring, staffing, quality assurance, reporting, planning, oversight activities, acceptance test plans, and other matters as described in this Agreement. The Standards and Procedures Manual shall describe in detail the systems, processes, and technologies to be used to fulfill Provider's Service Management obligations. The Standards and Procedures Manual shall in no event be interpreted so as to relieve Provider of any of its performance obligations under this Agreement.
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CONTENT OF MANUAL. The Standards and Procedures Manual shall be provided electronically (and in a manner such that it can be accessed via either Investors’ Intranet or the Internet) to Investors, with reasonable notice to allow for Investors’ review and approval. The Standards and Procedures Manual should describe how Provider shall perform the Services under this Agreement, the equipment and software being and to be used, and the documentation (including, e.g., operations manuals, user guides, specifications, and End-User support) that provide further details of such activities. The Standards and Procedures Manual is intended to describe to Investors how the Services shall be performed and act as a guide to operations personnel (and Investors’ clients, subject to confidentiality obligations, for informational purposes only) seeking assistance in the Services offered under this Agreement. The Standards and Procedures Manual shall in no event be interpreted as an amendment to this Agreement or so as to modify, augment, or relieve Provider of any of its performance obligations under this Agreement.
Sample 1
CONTENT OF MANUAL. The Operations Manual will at all times during the term of this Agreement be in accordance with the principles set out in Schedule 9 to the Prime Agreement in relation to the procedures the Sub-Provider will use to perform its obligations under this Agreement. The Sub-Provider shall conduct the Sub-Provider Services in accordance with the procedures and processes set out in Schedule 9 to the Prime Agreement to the extent relevant to the Sub-Provider Services or the performance of the Sub-Provider's other obligations under this Agreement.
Sample 1

Related to CONTENT OF MANUAL

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