CUSTOMER COMPLAINT Sample Clauses
The CUSTOMER COMPLAINT clause outlines the procedures and responsibilities for handling complaints raised by customers regarding products or services. Typically, it specifies the timeframe within which complaints must be reported, the process for investigating and resolving issues, and the communication channels to be used. This clause ensures that customer concerns are addressed promptly and systematically, helping to maintain service quality and customer satisfaction while providing a clear mechanism for dispute resolution.
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CUSTOMER COMPLAINT. Insurer and Underwriter shall notify each other promptly in the case of a substantive customer complaint arising in connection with the offering, sale or distribution of the Contracts distributed under this Agreement. In addition, Underwriter and Insurer shall cooperate in investigating such complaint and any response by either party to such complaint shall be sent to the other party for written approval not less than five business days prior to its being sent to the customer or any regulatory authority, except that if a more prompt response is required, the proposed response shall be communicated by telephone or facsimile. In any event, neither party shall release any such response without the other party's prior written approval.
CUSTOMER COMPLAINT. 10.1 Complaints may be made in person, in writing, telephone and email.
10.2 The Bank shall take all measures within its means to resolve your complaints within a reasonable time. All complaints will be handled in accordance with the Bank’s Complaints procedures, which are available on request from the Bank.
CUSTOMER COMPLAINT. If at any time a complaint regarding services, payment or misconduct is received from a customer, we, subject to an internal enquiry, will have the right to deactivate the vendor’s account without any notice or intimation. Depending upon seriousness of the complaint, the Company reserves the right to take strict action as appropriate. It’s in the best interest of vendors to maintain a cordial relationship with all its customers.
CUSTOMER COMPLAINT. In the case of a customer complaint, AAGS and AILIC shall cooperate in investigating such complaint and any response by either party to such complaint shall be sent to the other party for written approval not less than five business days prior to its being sent to the customer or any regulatory authority, except that if a more prompt response is required, the proposed response shall be communicated by telephone or facsimile. In any event, neither party shall release any such response without the other party's prior written approval. AILIC shall maintain all complaint records by applicable regulations and applicable insurance laws and regulations. AAGS shall maintain all records required by the rules and regulations of the NASD.
CUSTOMER COMPLAINT. A means of documenting certain kinds of contract service problems. A Government program that is explained to every organization that receives service under this contract which is used to evaluate a contractor's performance
CUSTOMER COMPLAINT. The PRINCIPAL may communicate with the INVESTMENT MANAGER regarding any concern/complaint by sending an email, calling or visiting its Account Manager Officer, or through the use of the following points of contact: 24x7 Customer Hotline: (▇▇▇) ▇▇▇▇-▇▇▇ 24x7 Domestic Toll-free No.: 1-800-1888-5775 Email: ▇▇▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇.▇▇▇.▇▇ Concerns/complaints shall be immediately acknowledged and relayed to the proper person for handling in accordance with the TBG Customer Care policies and procedures. Standard turnaround time for complaints resolution is within 9-47 calendar days as defined by BSP regulations.
CUSTOMER COMPLAINT. 10.1 Complaints may be made in person, in writing, telephone and email.
10.2 KCB and AIRTEL shall take all measures within its means to resolve your complaints within a reasonable time. All complaints will be handled in accordance with the Bank’s and Telecom’s Complaints procedures, which are available on request from the Bank and Telecom.
CUSTOMER COMPLAINT. The term shall have the meaning set forth in Section 11.04.
CUSTOMER COMPLAINT. In the case of a customer complaint, AAGS and GALIC of NY shall cooperate in investigating such complaint and any response by either party to such complaint shall be sent to the other party for written approval not less than five business days prior to its being sent to the customer or any regulatory authority, except that if a more prompt response is required, the proposed response shall be communicated by telephone or facsimile. In any event, neither party shall release any such response without the other party's prior written approval. GALIC of NY shall maintain all complaint records by applicable regulations and applicable insurance laws and regulations. AAGS shall maintain all records required by the rules and regulations of the NASD.
CUSTOMER COMPLAINT. SDI and the MFR Parties shall notify each other promptly in the case of a substantive customer complaint arising in connection with the offering, sale or distribution of the shares distributed under this Agreement. In addition, SDI and the MFR Parties shall cooperate in investigating such complaint and any response by either party to such complaint shall be sent to the other party for written approval not less than five business days prior to its being sent to the customer or any regulatory authority, except that if a more prompt response is required, the proposed response shall be communicated by telephone or facsimile. In any event, neither party shall release any such response without the other party's prior written approval.