Customer Contact Employee Training. Ameritech shall provide training for all of its employees who may communicate, either by telephone or face-to-face, with Requesting Carrier Customers to assure that the requirements of this Agreement are met. Furthermore, the same quality standards that Ameritech requires of its employees when contacting an Ameritech Customer (e.g., honesty, respect and courtesy) shall apply when its employees are in contact with Requesting Carrier Customers.
Appears in 7 contracts
Samples: Interconnection Agreement, Execution Original, Interconnection Agreement
Customer Contact Employee Training. Ameritech shall provide training for all of its employees who may communicate, either by telephone or face-to-face, with Requesting Carrier Customers to assure that the requirements of this Agreement are met. Furthermore, the same quality standards that Ameritech requires of its employees when contacting an Ameritech Customer (e.g., honesty, respect and courtesy) shall apply when its employees are in contact with Requesting Carrier Customers.
Appears in 4 contracts
Samples: Interconnection Agreement, Interconnection Agreement, Interconnection Agreement
Customer Contact Employee Training. Ameritech shall provide training for all of its employees who may communicate, either by telephone or face-to-face to face, with Requesting Carrier 21st Century Customers to assure that the requirements of this Agreement are met. Furthermore, the same quality standards that Ameritech requires of its employees when contacting an Ameritech Customer (e.g., honesty, respect and courtesy) shall apply when its employees are in contact with Requesting Carrier 21st Century Customers.
Appears in 1 contract
Samples: Interconnection Agreement (21st Century Telecom Group Inc)
Customer Contact Employee Training. Ameritech shall provide ---------------------------------- training for all of its employees who may communicate, either by telephone or face-to-face, with Requesting Carrier Customers to assure that the requirements of this Agreement are met. Furthermore, the same quality standards that Ameritech requires of its employees when contacting an Ameritech Customer (e.g., honesty, respect and courtesy) ---- shall apply when its employees are in contact with Requesting Carrier Customers.
Appears in 1 contract
Samples: Interconnection Agreement (Madison River Capital LLC)
Customer Contact Employee Training. Ameritech shall provide training for all of its employees who may communicate, either by telephone or face-to-to- face, with Requesting Carrier Customers to assure that the requirements of this Agreement are met. Furthermore, the same quality standards that Ameritech requires of its employees when contacting an Ameritech Customer (e.g., honesty, respect and courtesy) shall apply when its employees are in contact with Requesting Carrier Customers.
Appears in 1 contract
Samples: Interconnection Agreement
Customer Contact Employee Training. Ameritech shall provide ---------------------------------- training for all of its employees who may communicate, either by telephone or face-to-face, with Requesting Carrier Focal Customers to assure that the requirements of this Agreement are met. Furthermore, the same quality standards that Ameritech requires of its employees when contacting an Ameritech Customer (e.g., honesty, respect and --- courtesy) shall apply when its employees are in contact with Requesting Carrier Focal Customers.
Appears in 1 contract
Samples: Interconnection Agreement (Focal Communications Corp)
Customer Contact Employee Training. Ameritech shall provide training for all of its employees who may communicate, either by telephone or face-to-face, with Requesting Carrier Urban Media Customers to assure that the requirements of this Agreement are met. Furthermore, the same quality standards that Ameritech requires of its employees when contacting an Ameritech Customer (e.g., honesty, respect and courtesy) shall apply when its employees are in contact with Requesting Carrier Urban Media Customers.
Appears in 1 contract
Samples: Interconnection Agreement
Customer Contact Employee Training. Ameritech shall provide training for all of its employees who may communicate, either by telephone or face-to-to- face, with Requesting Carrier Customers to assure that the requirements of this Agreement are met. Furthermore, the same quality standards that Ameritech requires of its employees when contacting an Ameritech Customer (e.g., honesty, respect and courtesy) shall apply when its employees are in contact with Requesting Carrier Customers.
Appears in 1 contract
Samples: Interconnection Agreement