Customer Initiated Corrective Action Clause Samples
Customer Initiated Corrective Action. The Customer may initiate corrective action for the Supplier when the Customer identifies a nonconformity after receipt of the Supplier’s product, for late shipments or for missing required documents. The Supplier shall initiate corrective action upon receipt of the Customer’s initiation. The Supplier’s Corrective Action shall include the following steps. 1 Determining the cause(s) of nonconformity 2 Evaluate the need for action to ensure the nonconformity doesn’t occur
Customer Initiated Corrective Action. 7.3.1. The Customer may initiate corrective action for the Supplier when the Customer identifies a nonconformity after receipt of the Supplier’s product.
7.3.2. The Supplier shall initiate corrective action upon receipt of the Customer’s initiation. The Supplier’s Corrective Action shall include the following steps.
1. Contain the nonconforming product
2. Determining the root cause(s) of nonconformity
3. Evaluate the need for action to ensure the nonconformity doesn’t recur
4. Determine the action needed to prevent recurrence
5. Implement the action needed to prevent recurrence
6. Review the effectiveness of the corrective action
7.3.3. The Supplier shall report the results of the corrective action to the Customer within 15 working days of initiation. When the Corrective Action is not completed within 15 working days, the Supplier shall provide a status report every 5 working days until the corrective action is completed.
7.3.4. The Supplier shall keep records of these activities and make them available to the Customer upon request.
Customer Initiated Corrective Action. The Customer will interface with consumers for all product feedback, including all complaints and post market activities, pursuant to its QMS, as described in section 7.3. The Customer may initiate corrective action from the Supplier when the Customer identifies a nonconformity. Refer to Hana procedure no.001-1200 for Corrective and Preventive Action Procedure. The Supplier shall begin corrective action upon receipt of the Customer’s initiation. Corrective Action shall include the following steps:
1. Determine the cause(s) of nonconformity
2. Evaluate the need for action to ensure the nonconformity doesn’t recur
3. Determine the action needed to prevent recurrence
4. Implement the action needed to prevent recurrence
5. Review the effectiveness of the corrective action Refer to Hana procedure no.001-1700 for Quality Complaint Handling Procedure. The Supplier shall report the results of the corrective action to the Customer within 15 working days of initiation. When the Corrective Action is not completed within 15 working days, the Supplier shall provide a status report every 5 working days until the corrective action is completed.
Customer Initiated Corrective Action. CUSTOMER may initiate corrective action for POCONO when non-conformances are identified after receipt of POCONO product. ▇▇▇▇▇▇ will investigate a corrective action upon receipt of the request. POCONO corrective action will include the same steps mentioned in subsection 4.2.1 of this agreement. ▇▇▇▇▇▇ will report the results of the corrective action to the initiating party within 15 working days of initiation. When the corrective action is not completed within 15 days, POCONO will provide a status report every 5 working days until the corrective action is completed. ▇▇▇▇▇▇ keeps documented information regarding these activities and will provide availability to CUSTOMER upon written request.