Common use of CUSTOMER SERVICE AGREEMENT Clause in Contracts

CUSTOMER SERVICE AGREEMENT. 4.1 To give effect to the obligations, limitations and liabilities contained in this Agreement, Provider agrees that prior to granting Customer access to the Authorized Services, Provider will enter into a Customer Service Agreement with Customer that includes at least (i) a grant of license to the Customer and its Customer Users which corresponds with and does not exceed Provider’s rights as set out in Section 3 and (ii) a provision according to which SAP shall be entitled to claim damages or seek reimbursement of expenses as a third party beneficiary in case the Customer violates any of the license terms for SAP Software described in the license terms of the Customer Service Agreement and (iii) a declaration that SAP Software and Third Party Software are subject to IP rights and that SAP and SAP SE – or related to such Third Party Software SAP’s Licensors are the owner of all exclusive titles and rights in such software.

Appears in 7 contracts

Samples: Channel Master License Agreement, Outsourcing Channel Master License Agreement, Channel Master License Agreement

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