Customer Service Policy. Xxxx Business is dedicated to resolving all Network Service problems and interruptions as quickly as possible. Our Network Operations Center (NOC) is comprised of experienced, technical customer service agents that have significant industry knowledge, with vital experience successfully handlingcrisis situations. All system events are logged on problem notification (via alarm or customer call), with the NOC working to determine the problem source, and to dispatch personnel as required. To provide the fastest response to your Service Issue, please follow the procedures outlined below:
Appears in 1 contract
Samples: Technical Service Agreement
Customer Service Policy. Xxxx Business is dedicated to resolving all Network Service problems and interruptions as quickly as possible. Our Network Operations Center (NOC) is comprised of experienced, technical customer service agents that have significant industry knowledge, with vital experience successfully handlingcrisis handling crisis situations. All system events are logged on problem notification (via alarm or customer call), with the NOC working to determine the problem source, and to dispatch personnel as required. To provide the fastest response to your Service Issue, please follow the procedures outlined below:.
Appears in 1 contract
Samples: Technical Service Agreement
Customer Service Policy. Xxxx Business is dedicated to resolving all Network Service problems and interruptions as quickly as possible. Our Network Operations Center (NOC) is comprised of experienced, technical customer service agents that have significant industry knowledge, with vital experience successfully handlingcrisis handling crisis situations. All system events are logged on problem notification (via alarm or customer call), with the NOC working to determine the problem source, and to dispatch personnel as required. To provide the fastest response to your Service Issue, please follow the procedures outlined below:: unable to open a trouble ticket, please contact our Network Operations Center at 000-000-0000 and provide the representative with your
Appears in 1 contract
Samples: Technical Service Agreement
Customer Service Policy. Xxxx Business is dedicated to resolving all Network Service problems and interruptions as quickly as possible. Our Network Operations Center (NOC) is comprised of experienced, technical customer service agents that have significant industry knowledge, with vital experience successfully handlingcrisis handling crisis situations. All system events are logged on problem notification (via alarm or customer call), with the NOC working to determine the problem source, and to dispatch personnel as required. To provide the fastest response to your Service Issue, please follow the procedures outlined below:
Appears in 1 contract
Samples: Technical Service Agreement