Deadline for requesting cancellation. In the event of trip cancellation prior to departure, the trip must be cancelled within a maximum period of 48 hours from the time the cause for cancellation is known or on the next business day, if a statutory holiday. The Insurer must be notified at the same time. The Insurer's liability is limited to cancellation expenses set out in the travel contract for the 48 hours following the time the event justifying the trip cancellation occurred, or the next business day if this period coincides with a statutory holiday. If a Canadian government travel advisory is in force or the risk level of an existing advisory is modified, the insured must contact the Assistor 72 hours before the date of payment of the deposit required for prepaid travel expenses or 72 hours before the departure date of the insured’s trip, depending on the case.
Deadline for requesting cancellation. In the event of trip cancellation prior to departure, the trip must be cancelled within a maximum period of 48 hours from the time the cause for cancellation is known or on the next business day, if a statutory holiday. The Insurer must be notified at the same time. The Insurer's liability is limited to cancellation expenses set out in the travel contract for the 48 hours following the time the event justifying the trip cancellation occurred, or the next business day if this period coincides with a statutory holiday.
