Deal Confirmations and Customer Statements. (a) The Dealer shall send a written confirmation for each transaction entered into on behalf of the Customer.
(b) The Customer should make use of the facilities afforded by the Central Bank of Sri Lanka to receive periodic statements in electronic form or through the postal system. In addition, the Customer may also view the status of their transactions through the facilities provided by the Central Bank of Sri Lanka for such purpose.
(c) The Customer shall inform the Dealer in writing of any errors in confirmations or statements issued by the Dealer or the Central Bank of Sri Lanka within 14 days of receipt of such statement or confirmation.
(d) The Customer agrees to provide instructions to the dealer pertaining to the maturity proceeds at least seven calendar days prior to maturity. In the event of the Dealer not having any instructions with respect to the manner in which the maturity proceeds are to be dealt with, the Dealer may reinvest such proceeds for a period not exceeding the period of the earlier transaction, in accordance with the Customer Charter
Deal Confirmations and Customer Statements. (a) Sampath Bank shall send a written confirmation in English for each transaction entered into on behalf of the Investor
(b) The Investor is hereby informed that facilities are made available by the Central Bank of Sri Lanka to receive periodic statements of their government securities account in electronic form or through the postal system. The Central Bank has also made available a facility to view their Securities account via the internet.
(c) The Investor shall inform the Bank in writing of any errors in confirmations or statements issued by the Bank or the Central Bank of Sri Lanka within 14 days of receipt of such statement or confirmation.
(d) The Investor agrees to provide instructions pertaining to the maturity proceeds at least seven calendar days prior to maturity. In the event of such instructions not being received the Bank may reinvest such proceeds for a period not exceeding the period of the earlier transaction, in accordance with the Customer Charter.
(e) Under the section 5.13 of customer charter, the Investor shall submit new written instructions on yearly basis for all investments. In the event new written instruction are not received from the investor for the current one year cycle, automatic reinvestment will not take place and the matured proceeds will be remitted to the client.
