Customer Charter. The Customer Charter outlines the commitments, responsibilities and standards of service the Retailer will provide to customers. It summarises the customer’s rights and obligations in dealing with the Retailer. The Retailer will provide the customer with a copy of the company’s Customer Charter free of charge within 2 business days after receiving the request. The Customer Charter should be read in conjunction with the terms and conditions contained in this document. The terms of this Contract apply should there be any inconsistency between the Contract and the Charter.
Customer Charter. RCSI Library is committed to the provision of an excellent library and information service in accordance with our mission statement: Equality and diversity Services
Customer Charter. The Inspectorate has a customer charter setting out the level of service that a customer can expect. The charter is supported by a customer action plan and is available on the Inspectorate’s website.
Customer Charter. The PSRA should have a customer charter setting out the level of service a customer can expect. The charter should be displayed prominently on the Authority’s website and should be supported by a customer action plan.
Customer Charter. When you put your trust in others to look after you, your family and your finances, you need complete confidence and total reassurance that they will provide competent, honest and valuable advice every step of the way. Members of Best Practice IFA Group Limited provide a service with integrity, designed to do exactly that, with personal attention and ongoing commitment for your added peace of mind.
Customer Charter. The Parole Board has a customer charter setting out the level of service that a customer can expect. The charter is supported by a customer action plan and is available on the Board’s website.
Customer Charter. The PSA has a customer charter setting out the level of service that its customers can expect to receive. The charter is displayed prominently on the PSA website and is supported by a customer action plan.
Customer Charter. The Legal Aid Board should have a customer charter setting out the level of service a customer can expect. The charter should be displayed prominently on the Legal Aid Board’s website and should be supported by a customer action plan. Guidance on each of these documents can be found on xxx.xxx.xxx.xx .
Customer Charter. The Probation Service has a customer charter setting out the level of service that its customers can expect. The charter is displayed prominently on the Probation Service website and is supported by a customer action plan. The Annual Report of the Probation Service sets out the number of complaints received in the preceding year. However, any complaints of a serious nature will be notified to Performance & Compliance at the earliest opportunity.
Customer Charter. As a public servant any duties of the post which require contact with or provision of service to the Authority's customers shall be carried out in a courteous, helpful and professional manner in line with the Customer Care Policy adopted by the Council.